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  1. Home
  2. Legal

Legal Documents

Agreements, terms, and policies governing the use of Automate America services.

Quick Answer

What legal agreements govern Automate America?

Automate America, Inc. is a United States company. Use of its global professional marketplace is governed by the Site User Agreement for everyone, a Master Service Agreement (MSA) for customers and a Supplier Services Agreement (SSA) for professionals, together with policies on acceptable use, privacy (including a California privacy notice), cookies, data retention, refunds, copyright, accessibility, boosts and advertising, background checks and tax. One MSA and one SSA cover both White Glove and Standard engagements. The full, current text of every public document is linked on this page.

Using the site

Site User Agreement

Our Terms of Service: the terms for everyone who uses Automate America.

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Messaging Terms of Service

Section 13 of the Site User Agreement: the rules for messages.

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Acceptable Use Policy

Guidelines for acceptable use of the platform.

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Accessibility Statement

Our commitment to accessibility.

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DMCA Takedown Policy

How to report content on the platform that infringes your copyright.

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Hiring and working

Master Service Agreement

The customer agreement for White Glove and Standard contracts.

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Supplier Services Agreement

The agreement for professionals, their companies and service partners.

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Standard Contract Agreement

The terms of a Standard hourly contract between a customer and a professional.

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Direct Job Posting Agreement

The agreement for customers who post a direct-hire job.

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Mutual Non-Disclosure Agreement

The mutual confidentiality agreement for an engagement arranged through the platform.

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Expense Reimbursement Policy

Policy for expense reimbursement, mileage rates and per diem.

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Payments and purchases

Boost Terms of Service

Terms for boosting profiles, contracts and jobs.

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Paid Advertising Terms of Service

Terms for paid ads shown in the feed and on the listing pages.

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Refund Policy

When and how a purchase on the platform can be refunded.

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Privacy and your data

Privacy Policy

Section 12 of the Site User Agreement, our binding privacy notice.

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California Privacy Notice (CCPA)

How we handle the personal information of California residents, and the rights they have.

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Cookie Policy

How we use cookies and tracking technologies.

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Data Retention Policy

How long we keep each kind of data, and what happens when you delete your account.

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Data Processing Agreement

How we process personal data for the businesses that use the platform.

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Background checks

Disclosure Regarding Background Investigation

The Fair Credit Reporting Act disclosure for background checks.

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Authorization for Background Investigation

The authorization form for a background investigation.

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Pre-Adverse Action Notice

The Fair Credit Reporting Act notice that comes before an adverse action.

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Adverse Action Notice

The Fair Credit Reporting Act notice of an adverse action.

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State-Specific Rights and Notices

Rights and notices that some states add to the federal background check rules.

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Tax

Tax Compliance Information

W-9 collection and 1099-NEC information for independent contractors.

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W-9 Collection Notice

W-9 form requirements, data security and submission instructions.

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1099-NEC Information for Independent Contractors

Tax reporting, obligations and guidance for independent contractors.

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Questions? Email info@automateamerica.com or text 586-770-8083 or call

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