Jamilah — Owner

Motivational Speaker, Facilitator & Mentor Successfully utilized diplomatic communication and interpersonal skills to motivate internal and external customers. Partnered with community and local schools to speak with adolescences, promoting "Career & entreprenuerial Goals" programs, goal setting and life skills. Developed and host weekly radio blog on diverse topics in personal transformation: life skills, mentoring and coaching. Dynamic speaking ability to maintain audience attention in presentations.

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MBC Community Growth Initiative/Fiscally sponsored by the Social Good Fund a 501(c) (3) non profit will help people to become uniquely prepared to step up to the challenges of a complex, changing world. We encourage our participants to become responsible, engaged citizens working toward creating important impacts that address issues facing our community both today and into the future. Through MBC's Community Growth Initiative Projects, we provide financial educational opportunities for teens and young adults. We design and lead projects related to finances, engineering, technology, housing and career development which involve hundreds of families in our state. We are looking to build a diverse network of individuals, housing counselors, real estate professionals, community groups, civic organizations, and Faith based organizations committed to ensuring financial education and fair housing opportunities for all in urban/minority communities throughout the tristate area. As a diverse advocacy, education and resource network MBC works to provide partners and the community they serve with information and resources needed to eliminate, Technology, housing and financial education disparities. We would like to invite all neighborhood business and organizations to support our efforts to help people make better financial choices, understand their financial health, and the use of technology. We expect that a large number of adults and teens will participate in our projects which can be a model for partnership communities. In Memory of my Big Brother Dennis Young. Please visit our site at www.communitygrowthinitiative.net

I am a recruitment consultant with RecruitLoop. RecruitLoop gives employers a smarter way to recruit through technology and services that slash the cost and time it takes to find new staff. Our approach enables clients to have as little or as much involvement in the recruitment process as they wish. RecruitLoop aggregates a network of independent, professional recruiters like myself who help employers find new staff. This gives employers access to professional recruitment support, with an hourly rate charging model providing 80% lower cost than a traditional recruitment agency. We utilize a Recorded video interview platform: A game-changing innovation in the recruitment process. This innovation removes hours from the recruitment process making lengthy telephone interviews, early morning or late night SKYPE calls, and even first round face-to-face interviews with the 'wrong' candidates a thing of the past. If you would like to schedule some time to jump on a quick call to chat about your hiring needs feel free to email me directly at My current portfolio consist of some amazing talent with backgrounds in the following: Information Technology Medical Billing and Coding Customer Service Web Design Accounting and Book Keeping Human Resource Management Executive Assistance Software Sales/Implementation and I'd love to connect to share more details about some of these amazing prospects! Visit my profile @ http://recruitloop.com/recruiter/jamilah-

I have a separate music page under my stage name Nina Capone

My Biz Consulting, LLC (MBC) provides organizations of all sizes with choosing, implementing and maintaining the best technology to increase their ROI. In the ever-evolving technology market, we believe that companies need reliable allies who can guide them through the challenges that accompany technological growth. Partnering with software firms and developers and Providing superior instructional guidance to individuals, small business owners, entrepreneurs, consultants, and professionals. We are a limited liability company with Jamilah as the founder and Chief Executive officer. The company was formed in 2010 and will serve a diverse geographic customer segment. The Market My Biz Consulting, LLC (MBC) has identified three distinct market segments which will be targeted. The first segment is Small to midsize businesses. In the current business climate, there has been a huge need for technology support but not enough capital budgeted for this need due to the lack of knowledge. This is helpful for My Biz Consulting, LLC (MBC) because we work within your budget and offer financing and Net30 accounts. Typical in an entrepreneurial climate technology growth is the key to sustaining, but trust is always a concern. We sell trust, affordability and reliability to our customers. My Biz Consulting, LLC (MBC) believes that the majority of our sales (relative to the other customer segments) will come from the software companies we partner with. This allows us to build a relationship with the products we refer to our clients, help them through their purchasing process and provide additional consulting support when needed. We also offer our partners customized networking events to potential clients to engage interest in our partners products as well as their own. We offer the "BEST" stealth marketing partnership in the business. learn more on our website visit http://www.mybizconsulting.netWe've partnered with more than 12 Software & Financial companies to date.

Along with the Majority Inspector, this inspector will manage the poll books and grant Voter Ready slips to the eligible voters. The Minority Inspector is so named as the Inspector receiving the second most votes at the election. Additionally, the Minority Inspector is expected to appoint a Minority Clerk and sign the provisional ballot envelope. Also, a copy of the election results and numbered list of voters are to be kept in a sealed envelope by the Minority Inspector for two years.

Service Desk Supervisor: Manage a team of Technical professionals. Serve as mentor to team. Analyze key metrics to measure product effectiveness. Troubleshot and resolve Internet connectivity and general software and hardware issues. Maintain knowledge base in ServiceNow Ticketing system. Manage ticket flow. Create credentials and permissions within Active directory and Blackbaud software Suite. Collaborate with Strategic Development team in efforts to better streamline support, create awareness and better communication throughout the company. Collaborate with Learning and Development to better enhance employee engagement in newly implemented technologies creating learning processes and support session use groups. Technical Support Coordinator: Identified product problems and strengths and collected data on the customer experience. Gathered and analyzed market information and used findings to define product strategy. Collaborate with a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects. Work closely with QA to develop use cases, review test cases and track feature bugs. Led triage on product bugs and feature requests. Collaborated with the global team to resolve IT support cases.

Technical Support, Billing, and Customer Service Traced network errors that cause loss of connectivity with internet, phone, and TV service. Provided superior customer service by being courteous and insightful on both technical and billing related issues. Provides prompt resolution to customers via telephone and/or e-mail to assist with a variety of customer inquiries and issues. Strives for First Call Resolution while handling all issues with urgency, ownership and accountability. Performs complex diagnostic troubleshooting to resolve voice, video & data service issues. Responsible for fulfilling client requests to make changes to their Comcast Business Class Services including voice, video & data products. Leverages a variety of software applications to manage customer account information and diagnose and resolve technical difficulties. Identifies opportunities for process improvements & recommends solutions to leadership. Communicate effectively with customers in a professional manner while setting accurate expectations for issue resolution. Recognizes and diffuses difficult customer situations utilizing all resources, interpersonal and negotiating skills to come to resolution. Utilize such products and applications such as: Scout Monitor SMC GUI Common Command Prompts Telnet National Watchtower Configuring Static IP's Building Configuration files DNS Migrating Domain names Bandwidth Reporting Analysis Tool

Provided counseling to individuals and families including, but not limited to personal financial counseling, debt management, housing counseling, credit report review. Provides accurate, relevant and helpful information to assist clients and potential clients in developing solutions in money management, housing and credit related issues via telephone, Internet or in person consultation by performing the following duties. Confers with client to ascertain available monthly income after living expenses to meet credit obligations. Determines and calculates feasibility of debt management plan based on clients' and creditors' ability to participate. Calculates amount of debt and funds available to plan method of payoff and estimate time for debt liquidation. Establishes payment priorities to reduce client's overall costs by liquidating high-interest, short-term loans or contracts first. Produces a written action plan that supports the counselor's conclusion as to the course of action that promotes the client's best interests or the client's choice of action. Motivates the client to implement the established plan. Counsels client on personal and family financial problems such as excessive spending and borrowing of funds. Provides information to clients including, but not limited to bankruptcy, collection action, court judgments, credit education, credit reports, housing issues, consumer protection laws, student loans, wage attachments, etc. Performs elements of on-going casework as needed to provide service and problem-solving assistance for client inquiries and account management. Answers incoming calls from consumers; discusses agency services and schedules appointment for appropriate services as necessary. Provides information and referrals to consumers to internal resources, community resources and other organizations. successfully passed NFCC Counselor Certification exams 1 through 7 successfully passed Counselor Issues exam and CRR and CIC Certification.

Handle all billing entry ICD9 coding, medical records set up admission and payroll for our Northeast Behavioral Specialist, Therapeutic Support Specialist, Autism afterschool program / summer camp, and Therapist who work out of our facility. Process and manage Medical Claims, Maintain and verify Medical billing information. Generate reports for submission to the Center for Behavioral Health. Proofed data entry for mistakes. Correct any data entry errors or problems. Compile, review client registrations and closures within five days of event /occurrences. Coordinate the process for all medical treatment authorizations. Collect, review and input all service documents for the doctor, therapist, and other service providers. Provide weekly reports to directors and managers. Process and maintain all clinic admission and discharges. Liaison between transportation providers, insurance providers, etc. Filing, Faxing, communicating through email, answering incoming calls, support and troubleshoot interoffice problems or difficulties that may arise while the director is unavailable.

Support 3 in-house executives with daily activities. Filing, faxing, data entry maintaining data base, preparing correspondence for book keeper, creating mailings, managing credit card purchases, answering incoming calls, meeting set-ups, greeting visitors, database management, IT support including trouble shoot and repair for internal Mac and PC systems, Trouble shoot and repair Toshiba brand copier, assist in event planning and other duties as required.

January 2007 - April 2008 (1 year 4 months) Melrose Park, PA Support 3 in-house executives with daily activities. Filing, faxing, data entry maintaining data base, preparing correspondence for book keeper, creating mailings, managing credit card purchases, answering incoming calls, meeting set-ups, greeting visitors, database management, IT support including trouble shoot and repair for internal Mac and PC systems, Trouble shoot and repair Toshiba brand copier, assist in event planning and other duties as required. Regus Small Business Strategist/Network setup/Sales

Perform word processing, Invoicing, create spreadsheets and presentations, and other typing and creative projects as requested by the client. Market my personal services, such as data entry, PowerPoint, skills through flyers, coupons, word-of-mouth, etc. in order to generate center revenue. Build business relationships with clients. Binding, faxing copying. Order office supplies when needed. Maintains filing systems. Coordinates package delivery. Troubleshoot basic technical issues, network support and program phones. (Software programs, T1 lines, etc.)Track time using Industry standard. Serve as back up to similar positions when needed. Ability to type 50 wpm. Advanced experience with Microsoft Office suite products.

Processed and managed Medical data information systems. Maintained and verified Medical billing information. Generated reports for submission to the Philadelphia Office of Mental Health. Proofed data previously inputted. Corrected any data entry errors or problems. Compiled, reviewed client registrations and closures within five days of event/occurrences. Coordinated the process for all medical authorizations. Collected, reviewed and inputted all service documents for the doctor and nurse. Provided weekly reports to directors and managers. Processed all hospitalization admission and discharges. Liaison among several departments and programs.

General Motors Corporation VSSM /Kelly Automotive Services Wayne, PA, NE regional office. Region Office Manager/Administrative Assistant to 3 Zone Managers Handled all incoming and outgoing mail distribution. Created and maintained mail merge listing. Maintained incoming & outgoing faxes and confirmations. Communicated on a regular basis with zone managers. Onsite and offsite conference scheduling. Responsible for ordering catering services. Maintained all Excel databases.(company contact listings etc.), Created office memos.

Extensive data entry/data processing management. Previewed completed applications for processing. Maintained an accurate filing system and appointment schedule. Faxed, photocopied all necessary client information. Onsite Notary Public. Independently handled all field operations and outreach workshops. Conducted intake and assessed all new clients for services. Conducted twice weekly orientation sessions. Assisted in advertising workshops to other non-profit organizations. Operated multi line switchboard. Travel arrangements and other duties as needed.

June 1998 - June 2005 (7 years 1 month) philadelphia Extensive data entry/data processing management. Previewed completed applications for processing. Maintained an accurate filing system and appointment schedule. Faxed, photocopied all necessary client information. Onsite Notary Public. Independently handled all field operations and outreach workshops. Conducted intake and assessed all new clients for services. Conducted twice weekly orientation sessions. Assisted in advertising workshops to other non-profit organizations. Operated multi line switchboard. Travel arrangements and other duties as needed