Denise — AMR Quality Specialist
Denise
Industries Served
Work History on Automate America
Secure & Personal Files
Documents on file. Only Denise and Automate America admins can view or download them — except the background check, drug test and photo ID, which a customer who shortlists Denise can open.
- Resume✓ On file
Achievements
2
Tenure
Profile
Programming Skills (1)
About Me
I would like to introduce myself as a seasoned Healthcare IT professional. I have worn many hats in the various positions I have held and I have acquired many skills along the way. I have a Bachelors of Science degree in Healthcare Administration. I am looking for a challenging position to utilize my skill sets. I am also interested in the IT security field. I have taken courses working towards certification and done some security work in my job roles.
I would describe myself as a highly motivated individual with excellent communication skills. I relate well with all levels of management and can explain technical content in everyday terminology. I have spearheaded multiple IT projects analyzing, design, development and implementation of innovative clinical/business process and system solutions. I have knowledge and skills relating to system security using industry best practices and mitigating risk. I have also conducted research, run system audits and assisted with writing IT security policy.
Skilled Trades (4)
Professional Competencies (13)
Applications (4)
Work Experience(6)
2015 - Present (3 years) Attending networking events Researching Industry Leaders Tracking Industry Trends Participating in Industry Discussions
Responsible for supporting an ambulatory medical record, voice dictation system and Cardiology PACS system. Assist providers and clinical staff with software customization and optimization. Develops, coordinates and assesses all AMR training programs. Liaison between technical staff and business subject matter experts in creating and refining business requirements. Skillful at project management and managing vendor relationships.
Attending networking events Researching Industry Leaders Tracking Industry Trends Participating in Industry Discussions
Responsible for technically supporting clinical information and business system applications. The support includes, but is not limited to, implementations, upgrades, monitoring production systems and performing all activities needed for maintaining a stable and reliable clinical and business systems environment. Serves as an escalation point for Clinical and Business Systems Analysts and Call Center.
Provided advanced problem solving and implementation skills, individually or as a team member to implement, upgrade and support complex application systems. Documented and described complex processes and procedures relating to current and future systems environments. Provided mentoring and training to junior staff in the areas of system analysis & design. Ensured business and system processes and procedures are documented through the use of industry standard process flow and flow charting techniques. Liaison between technical staff and business subject matter experts in creating and refining business requirements. Project Lead on numerous projects that transverse multiple departments.
Resolved network and software conflicts through specific sequences of software installation and troubleshooting documentation. Analyzed software and hardware failures, made recommendations and work with other professional disciplines towards positive outcomes. Analyzed hardware failures and make recommendations for corrections. Troubleshooted network connectivity issues. Project Lead for key infrastructure projects that crossed multiple departments within the organization. Created technical documentation of software installations.
Education / Training / Certificates(2)
Frequently Asked Questions
- What does Denise do?
- Denise is an AMR Quality Specialist on Automate America, the global professional marketplace for skilled talent across industrial, commercial, and residential work.
- Where is Denise located?
- Denise is based in Sarasota, Florida.
- What does Denise specialize in?
- Denise works with Microsoft as an AMR Quality Specialist on Automate America, the global professional marketplace for skilled talent across industrial, commercial, and residential work. Denise's skilled trades: Disaster Recovery, writing, Troubleshooting and Support.
- Is Denise available for work?
- Availability unknown. Denise has not marked it recently.
- How do I connect with or hire Denise?
- Create a free profile on Automate America and send a connection or contract request from this profile. Denise can then respond and coordinate the work directly through the platform.