Natalie — Business Administration

Qualified prospects for account managers for Goldmine and Heat software needs • Prepared telemarketing phone scripts and sales reports; weekly and monthly basis

• Salesforce.com System Administrator • Client and advisor support for investments ~$500 million retirement assets for ~2500+ client database • Designed marketing materials using Microsoft programs, Adobe Creative Suite • Proofread and distributed quarterly and breaking market news • Reallocated investment portfolios as directed per market research department • Improved procedures in compliance with Security and Exchange Commission regulations

Provided administrative and operational support to plant and executive team • Resolved customer and logistics issues, processed recycling supply orders for cell phone carriers

Implemented and administrated Salesforce.com database for ~300 employees • Managed ~$250,000 advertising budget; created advertising copy; published press releases • Helped develop ~30 product spec sheets, marketing and product launch materials • Researched industry trends producing ~20 leads per month for product managers • Generated marketing materials for 3-6 industry trade shows and planned yearly sales conferences • Maintained e-commerce website for over 30 computer products and components • Reviewed and validated ISO 9001 certified documents, successfully passed annual audits

Bridgestone/Firestone, District Office Administrator • University of Michigan Hospital, Gastroenterology Research Assistant