Mohamed — Engineer

AALIM MUHAMMED SALEGH POLYTECHNIC COLLEGE, CHENNAI 75% 2014 - 2016

GOVERNMENT HIGHER SECONDARY SCHOOL, PUDUMADAM. 64% 2012-2014

HIGHER SECONDARY SCHOOL LEAVING CERTIFICATE (HSC)

SECONDARY SCHOOL LEAVING CERTIFICATE (SSLC)

SYED AMMAL HIGHER SECONDARY SCHOOL,RAMNAD 68% 2012 ROLES AND RESPONSIBILITIES: Greeting customers and scheduling service appointments Cataloguing customers concerns and comments Writing service orders and descriptions of problems and repairs Translating customers repair problems into standard repair terminology Test-driving vehicles to confirm service repairs Estimating the cost and time needed for repairs Handling customer complaints Develops estimates by costing materials, supplies, and labor; calculating customers payment, including deductibles. Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system Maintains customer rapport by explaining estimates, repairs and expected return of vehicle; obtaining customers approval of estimates; obtaining and providing contact telephone numbers and arranging towing and temporary transportation. Maintains automotive records by recording problems and corrective actions planned. Dealing with material procurement. ( spare parts controlling) Accounting knowledge includes inventory and sales. Sales of new and used cars. LINGUISTIC ABILITY English Tamil, Hindi, malayalam COMPUTER KNOWLEDGE Microsoft Office Windows CAD Internet Accessing Type writing