Tracy — Administrative Assistant

Skilled professional with over 25 years of Administrative experience establishing strong rapport, providing efficacious customer service & supporting cross-functional operations. Demonstrates organization and management acumen with proven track-record of internal and external office communication, inventory and operational skills. Areas of expertise include: Customer Service Task Management Phone Calls Data Entry Office Procedures Database Management Microsoft Teams PowerPoint Staff Management Meetings & Appointments Time Management MS Excel Inventory & Operation Writing & Communication MS Word MS Outlook Career Highlights Acknowledged in the first 2 months at a position in 2017 for building positive rapport with colleagues and clients that provided a foundation for a healthy workplace. Recognized for accomplished creativity assisting in designing of flyer and brochure resulting in 10% earning of over 3 million dollars to aid Project ECHO. Exceptional at providing service to students -earned recognition at American Intercontinental University in the spring of 2014. A trusted leader to help build motivated, loyal, high-performance teams focused on meeting or exceeding personal start goals as an advisor at American Intercontinental University - earning one of the highest sales growth in the University from 2009-2012. Recognized as 1 of 10 top advisors in the District for ITT Technical Institute in October 2015. Professional Experience General Atomics, Albuquerque, NM 01/2018-Present Administrative Assistant II Provide all direct administrative assistance to multiple Managers/Directors and their organizational units that include handling sensitive and confidential information, track progress, and follow up of delegated staff assignments to make sure to follow DoD requirements. Screen calls, prioritize mail, and maintain all functions of the office for a proficient office flow. Coordinate, manage and maintain access to the schedule of Multiple Managers'/Directors' schedules and calendars requiring contact with internal management, staff, and customer or government officials for meetings and appointments Key Contributions: Scheduled Career Development training of 14 people in less than 1.5 hours per the guidelines avoiding any mismatch.