Cheryl — IT Program Manager

December 2008 - December 2012 General Motors Corporation - MGO Web User Interface and Planning and Operational Suite (POSS) IT Program Manager - Responsible for leading the Web UI and POSS Programs for GPSC - End to End Management responsibilities included: - Strategy, Planning, Design, Development and Deployment for the Web UI and POSS Programs. - Worked directly with the supplier, architects, key business users and application SME's to understand and document requirements for MGO UI and POSS - Led the team which included multiple supplier relationships to deploy the new applications - Created and successfully executed a POSS Turnaround Plan to deliver application enhancements and to improve the customer relationship - Worked closely with the GM Hosting Team and GM Architects to stand up the new pre-production and production Web hosting environments - Responsible for direct communications to the business owner and executive business owner - Facilitated requirement gathering sessions between all key stakeholders globally - Responsible for migrating vital Mainframe application screen functions to Java based web screens - Responsible for deploying 4 Web UI major releases of the application and 3 POSS deployments to production - Provided on-site and virtual training to MGO users globally - Responsible for working with macro software suppliers to evaluate and select a new tool for creating and running macros for the web application - Implemented the new macro tool through GM Online to MGO Web UI users July 2006 - December 2008 General Motors Corporation-Global Purchasing/North America IT Planning Manager Responsible for IT planning activities for Global Purchasing and North America Operations. These responsibilities included GPSC Portfolio and scorecard maintenance, Maintenance and Operations reporting, systems reduction forecasts, ATS maintenance, ADRP coordination and summarization of meeting survey metrics. Led IO Staff Meetings on a regular basis and also participated in North American Executive Staff meetings representing Global Purchasing Responsible for Process Risk Management reviews for GPSC. This included conducting PRM interviews with staff members, logging all comments and feedback gathered by staff, finalizing all documents, and tracking progress while meeting all PRM targets. Conducted Sarbanes-Oxley and GMAS audits for GPSC. This included coordination with system owners, and internal and external auditing firms, ensuring audit reviews are conducted and obtaining GM Information Officer sign off August 2005 - June 2006 General Motors Corporation-Electronic Data Interchange (EDI) Manager - Led the 2006 Global EDI Services Request for Purchase (RFP): This included overall project management, creation of all requirements, documentation, conducting RFP rollout to bidding suppliers, mid-term & final evaluation supplier meetings, financials & pricing activities, supplier negotiations, and conducting due diligence activities, and serving as main focal point for GM Executive Management, bidding suppliers and GM 2006 Core Team - Other responsibilities include ensuring creation of new PO's, Pre-Transition invoice processing, engagement of other suppliers, communications with regional management, application leads and affected business representatives April 2000 - August 2005 General Motors Corporation-GM Global Electronic Data Interchange (EDI) Project Manager - Lead Project Manager for the North America EDI RFP/MTR. This included project management, creation of all requirements documentation, conducting RFP rollout to vendors, conducting mid- term and final review vendor meetings, conducting due diligence activities, and serving as main focal point for vendors, TPI, and GM core team. - Responsible for the management of outsourced service providers, such as EDS, WIPRO, MSX, IBM and TPI - Responsible for day-to-day production operations within the Global EDI Communications Group - Ensured EDI transmissions were being transmitted both inbound and outbound to Assembly and Component operations worldwide. - Defined and documented the current/future EDI data flows between NA, SA, GME, and AP regions - Provided Level 2 operations production support to GM suppliers and Assembly/Component plants regarding EDI transmissions, material schedules, and advanced shipping notices - Co-Chair for the AIAG Materials Management Work Group that participates on joint EDI development projects between AIAG, ODETTE & Jama/Japia standards organizations - Coordinator for all GM booth activities for the annual AUTO-TECH show, including all booth planning activities such as booth design, booth staffing, brochures design, and budget management October 1999 - April 2000 Trinary Systems - Product Manager - Interacted with marketing, sales, management, and consulting to create consistent marketing materials and documentation for Trinary Systems products - Responsible for competitive analysis and pricing of electronic commerce solutions - Established and built relationships with multiple EDI trading partners and customers - Managed calls into technical support group to keep marketing materials and documentation current, as well as to maintain overall product quality - Coordinated with marketing, sales and management to determine new functionality for products January 1997 - October 1999 Electronic Data Systems (EDS) - GM EDI Project Manager - Contracted by GM to fulfill the role of GM Project Manager for the corporate supplier conversion from ASC X12 communications to the international UN/EDIFACT communication standard. Responsibilities included management of: - Translation development of UN/EDIFACT messages for GM - Weekly project reviews of plans, risks, and accomplishments - Defined and documented the current/future data flows between GM and suppliers for outbound material schedules and inbound delivery schedules - Participated on the Corporate UN/EDIFACT Committee that developed the GM UN/EDIFACT messages that are used by the productive materials suppliers for GM - Supported the creation of the Latin American EDI Supplier Communications Group by providing training, direction and daily management assistance - Coordinated the development of the ASC X12 translation to the Latin American RND EDI communication standard - Supported implementations of GM common systems in assembly and component plants in Latin America - Provided Level 2 operations production support to suppliers and Assembly/Component plants regarding EDI transmissions, material schedules, and advanced shipping notices November 1993 - January 1997 Electronic Data Systems - Electronic Data Interchange (EDI) Coordinator - Tested and certified GM suppliers for ASC X12 EDI capability - Presented Global Partner Communications Group Roles and Responsibilities to GM manufacturing locations - Supported the implementation of the Material Scheduling System (MSS) for GM component plants by creating and maintaining project timelines, supplier testing processes, and training materials - Provided training and documentation for Supplier Communication satellite groups in North America, Latin America, and Europe - Presented EDI testing processes & procedures at GM supplier conferences February 1993 - October 1993 Electronic Data Systems (EDS) - GM Corporate Systems Auditor - Conducted audit reviews of large GM Common Systems including Dealer Communication System, Dealer Information Database, and Workers' Compensation - Facilitated overview, findings and closing meetings - Developed risk assessments, test plans, and audit guides - Evaluated and documented significant audit findings - Prepared and assembled audit work papers - February 1989 - February 1993 Electronic Data Systems (EDS) - Systems Computer Operator - Provided software/hardware problem resolution for PC and mainframe users at Detroit Diesel Corporation - Responsible for IBM and DEC backups (daily, monthly, yearly) - Performed security administration for passwords and user IDs

Supported International D-DEC System users - Monitored all Detroit Diesel production systems - Processed production batch schedules and resolved ABENDS - Monitored data center network communications January 1985 - January 1989 Henry Ford Health Systems-Phlebotomist/Medical Assistant - Performed receptionist duties for the on-site laboratory - Interacted with patients and processed doctor requisitions for lab services - Responsible for blood draw and processing blood specimens. - Responsible for lab setup, cleaning and sanitizing lab equipment LEADERSHIP

Davenport University-Dearborn, MI Bachelor of Business Administration (BBA) Major: International Business Graduated - May 2004 with Honors/Deans List Hewlett-Packard Education Services Information Technology Infrastructure Library (ITIL) Essentials Certification Completed September 2004

General Motors University Information Technology Management Certification Completed December 2002 Electronic Data Systems (EDS)

Operations Technical Development Program Completed June 1991

Eastern Michigan University Six Sigma Black Belt Certification Program REFERENCES: Available upon request