Abdulhameed — 1IT Technician and Network support

California-United States / May 2017 - Present -1IT Technician and Network support. - Fixing Switch, routers, Printers, and servers. - Upgrading POS for the clients. Field Nation (Service Call)

California-United States / September 2017 - Present -2IT Technician and Network support. - Fixing Switch, routers, Printers, and servers in many site (McDonald, Save Mart, Pizza Hut, etc.). - Upgrading POS for the clients. Barrister Global Services (Service Call)

California-United States / January 2017 - Present -3IT Technician and Network support. - Fixing MFP printers (fuser unit, duplex, maintenance kit, ADF, rollers ). Vodastra Technologies (Service Call)

California- United States / December 2016 - Present -4 IT Technician and Network support. Fresno City College (Part time)

California- United states / August 2016- Present - Chase Bank. - Party City -6Leader Technician, Network support, and Server Installation. - Install thin client and deploy image for computers - Install MFP printers. - Install Servers, UPS for servers, etc. - Change Mother Board, hard disk, etc. Robert Half Technology (Service Call)

California-United States / July 2015 - Present -Orchard supply hardware Project. -UMPQUA Bank. -Allstate insurance company. -Home Depot Store. -Lowe's Store. -Union Bank. -7 IT Technician, Network support, and Server Installation. - Responsible for Network installation, cabling management, server installation. - Fix any incident, problem related to IT and send report. - Install Windows Surface for clients. SpeedoTech repair (Self -Employment)

California- United States / October 2016 - June 2017 -5IT Technician, Network support, and Server Installation. Smart Source (Service Call)

Baghdad- Iraq / January 2014 - August 2014. -2Manager - IT / Infrastructure unit -3Daily operation tasks of Zain Iraq (largest operator in Iraq) support 1000+ users. -4 Daily follow up on operational activity and KPI evaluation. -5Manage incident management server (Remedy) to provide the optimum solution for handling users request based on ITIL framework

Baghdad- Iraq / January 2012 - December 2013. -6Specialist - IT / Operation Department

Baghdad- Iraq / January 2010 - August 2014. -7 Wireless ISP Provider - EarthLink Company (Self - Employment) - Installing and setting Nano Station and power Station for the users to receive internet service from my antenna. - Strong experience in MikroTik Routers and Wireless access point. - Strong experience in network cabling. Orascom Telecom (IRAQNA)

Baghdad- Iraq / April 2007 - December 2011. - Team Leader - IT / Service Desk Department

Baghdad- Iraq / September 2005 - December 2006 -8 CSR - Commercial Department Leading the -Arasat Shop Team, Responsible for Reactivation of SIM cards, SIM Swap. -9 IT Administrator - IT / Service Desk Department - Responsible for the installation and troubleshooting of computers, servers and all related devices. - Installing and troubleshooting wireless networks. - Responsible for the maintenance of Fax Machine, Photo Copiers (Panasonic, Richo) & Printers