Iftikhar — Network/system Administrator

Network/System Administrator - Manage Indoor / Outdoor Technical Support & services to clients on Annual Contract Basis - Maintenance & troubleshooting of server/client PC's on annual maintenance contract - Responsible for proper selection, maintenance and upgradation of computer hardware as per company demands & requirements - Assist in hardware installation and maintenance of workstations, servers - Installing, configuring and troubleshooting Windows Server operating systems - Installation, Configuration, Administration & Troubleshooting of the client's desktops /laptops (Windows XP, Windows Vista and Windows 7, Windows 8 and Mac notebooks) - Installing and configure Maintain & troubleshoot MS office utility 2000, 2003, 2007 & 2010, MS Outlook 2003, 2007 & 2010 – Adobe Photoshop, Corel Draw, Autocad etc... - Created images for laptops and desktops with company applications using Symantec Ghost Suite for standardization and quick deployment - Installing, Configuration & troubleshooting of Hardware, Software & Network Devices - Assembling, installing and configuring the new systems - Installed network infrastructure including cabling (Cat3, Cat5, Cat6), trunking, termination of data points and crimping of connections for RJ 45 Modules - Installing and configuration of Local and Network Printers Managing Print Servers - Virtualization (Vmware / VirtualBox) - Managing P2P Data Link - Managing Wireless Network -Manage Firewalls (Hardware and Softwares)Maintain Network Monitoring System to Ensure Network performance. - Upgrading both LAN WAN & WIFI with Latest technology by time to time. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.

September 2010 - October 2012 (2 years 2 months) Responsible for Network Monitoring and troubleshooting LAN s maintenance of the services and applications, Software Installations, Configuration of shared printers, Outlook E-Mail Configuration and taking Backups. - Responsible for the maintenance of the services and applications, system administration, on Windows 2000/Xp/2003/windows/windows pro, such as managing user access, creating and managing access to network resources and system management. Network Monitoring and troubleshooting LAN s. - Supporting the core desktop applications running across the network. Software updating and version control for network software, including distribution, tracking, and maintenance of software for each computer, asset tracking and management for internal development resources. - Liaising with internal customers across regions. Diagnosing problems, implementing workarounds and fixes as required. Problem escalation following current processes and procedures. Recommending ideas for service improvement. - Support and basic training of end users in both hardware and software. Installation, roll-out and configuration. Identifying end-user requirements and large scale office moves/changes. EWS Network Egnineer

• Maintaining Microsoft LAN environment by installing Microsoft windows server 2003 and Windows XP. • Managing student accounts in Active Directory Services 2003 in Domain Environment. • Configuring and maintaining DHCP Server, Upgrading network software and hardware, Troubleshooting network connection. Providing Troubleshooting to clients in Head Office, Factory and Exec Office. • Managing File & Print Server and Assigning Quota to students. • Configuring and maintaining network switches. • Performing backups and restoring of servers to disaster recovery. • Installation of IP cameras and Supervision of lab equipment and facilities

Run diagnostics on troubled ATM's. Perform second line mechanical and electronic repairs on various ATM models within service zone. Understand ATM error codes and troubleshoot for problems if fix is not apparent. Successfully utilize all testing equipments such as multimeters and communication breakout box, etc. Perform preventative maintenance on ATM's when applicable. Maintain and order car stock for various ATM types within region. Work with ATM owner, bank representatives, or subcontractor to solve and report customer ATM issues. Communicate with customers in person or via telephone on troubled machines when needed. Activate, deactivate, install, and replace security locks. Diagnose software or communication faults on various ATM's within region. Provide onsite training for newly hired engineers.. I have good hands on experience on VORTEX's Gramateller duo L1

Responsible for Network Monitoring and troubleshooting LAN s maintenance of the services and applications, Software Installations, Configuration of shared printers, Outlook E-Mail Configuration and taking Backups. • Responsible for the maintenance of the services and applications, system administration, on Windows 2000/Xp/2003/windows/windows pro, such as managing user access, creating and managing access to network resources and system management. Network Monitoring and troubleshooting LAN s. • Supporting the core desktop applications running across the network. Software updating and version control for network software, including distribution, tracking, and maintenance of software for each computer, asset tracking and management for internal development resources. • Liaising with internal customers across regions. Diagnosing problems, implementing workarounds and fixes as required. Problem escalation following current processes and procedures. Recommending ideas for service improvement. • Support and basic training of end users in both hardware and software. Installation, roll-out and configuration. Identifying end-user requirements and large scale office moves/changes

Responsible for Network Monitoring and troubleshooting LAN s maintenance of the services and applications, Software Installations, Configuration of shared printers, Outlook E-Mail Configuration and taking Backups. • Responsible for the maintenance of the services and applications, system administration, on Windows 2000/Xp/2003, such as managing user access, creating and managing access to network resources and system management. Network Monitoring and troubleshooting LAN s.

Managing Active Directory Server (Windows Server 2003) Virtualization (Vmware / VirtualBox) Managing Print Servers Managing P2P Data Link Managing Wireless Network Manage Firewalls (Hardware and Softwares) In-House web Developing Providing Troubleshooting to clients in Head Office, Factory and Exec Office. Performs daily operations of networking components such as switches, routers, hubs, bridges, and transport media (wires, fiber optic cables, or wireless). Maintain Network Monitoring System to Ensure Network performance. Upgrading both LAN WAN & WIFI with Latest technology by time to time. Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.

I have worked as Network System Support Engineer/ATM Engineer based in Lahore. I was responsible for hardware & software support of ATM machines installed at various locations in NCR Lahore. I have good hands on experience on NCR's Persona 5877. Main Responsibilities Financial Services industry Major Responsibilities: o Real Time Monitoring of ATM network. o Nationwide Coordination with Engineers for day-to-day ATM operations. o Generation and compilation of weekly ATM performance & analysis report for management. o Suggest promotional & motivational tools for uptime of ATM's. o Call logging & allocation to ATM engineers country-wide & follow-ups. o Managing data e.g.Journal data,Spy Images & Weekly visit reports received Country wide from ATM's.