Shawn — IT Systems Manager

May 2018 - Present Detroit, Michigan R&E Automated IT Systems Manager

2007/2010/2013/365, Microsoft Exchange and SQL server, Azure, Skype for Business, Autodesk Vault, Solidworks PDM Enterprise. Dell, Meraki, Fortinet, SonicWall, Cisco, HP, and Lenovo hardware configuration and management - Reduced Telecommunications spend by 40% through strategic vendor selection and aggressive contract negotiations - Improved network security through provisioning and ongoing maintenance of Cisco ASA, and Fortinet Fortigate security appliances and firewalls. Configured MPLS, Site 2 Site, and remote access VPN connections. Deployed centrally managed Anti-Virus utilizing McAfee ePolicy Orchestrator - Provide level 2 technical support to local and remote employees RoMan Engineering Services Test Engineer

1998 - 2000 (3 years) Farmington Hills, MI Performed field service, installation, and calibration of air leak testing equipment. Traveled extensively throughout North America working in industrial, automotive, manufacturing plants, as well as die casting, and medical facilities. - Promoted to lead calibration technician after only 1 year of employment - Worked at two to four customer facilities each week in different states and countries

September 2015 - May 2018 (2 years 9 months) Macomb, MI Responsible for the design, implementation, and support of the organizations entire multi-site IT infrastructure. Analyze and translate business requirements into system specifications. Develop and maintain IT budget ($600K) based on assessment of corporate needs. Manage costs, systems performance and security. Perform all IT management duties in addition to hands on Systems Administration. - Direct all aspects of IT infrastructure build out for new 100,000 sq. ft. headquarters, including planning, purchasing, installation, and configuration of all networking equipment, firewalls, VoIP, servers, and storage - Deployed and supported various technologies including, but not limited to: Windows Server 2012 R2/2016, Active Directory, WSUS, WDS, Group Policy, Windows 7/10, Office 2013/2016/365, Hyper-V, VMWare ESXI, Hosted Microsoft Exchange, Azure, Rackspace, Fortinet firewalls and VPN, Dell SAN storage, HP Switches, ESET AV, Sage Accounting, Veeam, Oracle Database, Mitel VoIP, Autodesk, Dassault, Siemens, and Rockwell Automation software - Monitoring of onsite and offsite data backups; monthly restore testing to verify integrity of backups - Reduced annual IT spend by 20% by performing strategic vendor selection and contract negotiations - Maintained compliance by performing software licensing audits for multiple vendors - Provide exemplary level of customer service and support to local and remote employees - Vastly improved IT service delivery and customer service through hardware/ software standardization and IT policy implementation - Reduced workstation set-up time by 90% by developing an imaging procedure for operating system and application deployment RoMan Manufacturing Inc System Administrator

January 2008 - September 2015 (7 years 9 months) Grand Rapids, MI Managed IT operations, security, disaster recovery, deployment, monitoring, maintenance, and upgrades of all IT systems, including VoIP and mobile telecommunications for multiple locations. Created and maintained $225K annual Corporate IT Budget, identified key initiatives and set direction via annual corporate IT strategic plan for company needs. - Strategically planned and performed migration from on-premise Microsoft Exchange to Office 365 and managed cloud service - Supported Windows Server 2008/2012 R2, Windows 7/10, Office

January 2000 - January 2008 (8 years 1 month) Madison Heights, MI Set up and conducted testing on components related to resistance welding operations commonly found in automotive manufacturing facilities. Managed projects and collaborated with internal and external customers. - Tested and validated resistance welding controllers, transformers, power supplies, valves, cylinders, servos, and proximity sensors - Developed resistance welding procedures utilizing high current (100kA) projection welding systems - Co-authored and contributed to multiple technical specifications and publications - Performed troubleshooting and weld process improvement at customer manufacturing facilities - Provided IT technical support and troubleshooting to end users needing assistance with computer hardware or software - Installed network switches, routers, wireless access points, and setup new workstations - Internal ISO auditor and process owner Cosmo Instruments Service-Support Technician