Hiten — Senior Test Automation Analyst

Aug 2017 - Present Client: Alliant Credit Union - Chicago, IL USA Project: CLOS (Consumer Loan Origination System) Role: Senior Test Automation Analyst Description: Alliant Credit Union has engaged several vendors, including Softweb Solutions, to custom build a new Consumer Loan Origination System (CLOS) to replace their current loan origination solution. The new CLOS will be a transformational catalyst enabling Alliant to become more efficient and effective in originating consumer loans and achieving its lending vision and goals. Some of the features of the new CLOS include: modular and scalable platform, configurable architecture, intuitive role-based consoles for ACU staff (front line staff, processors, underwriters, and closers), omni channel enablement, increased automation and auto-decisioning and real-time data and reporting. Numerous benefits will be realized: streamlined and cost effective processes, efficient loan product introductions and modifications, rapid decisioning and funding, greatly improved loan applicant and internal ACU staff experience, and effective risk management capabilities. Responsibilities: - Supporting the technical design process by participating in the analysis of technical application requirements - Integration of technical and application components to meet business requirements using Selenium Web Driver & C#.Net, Specflow tools, modify existing framework/scripts created based on BDD, Page Object Model (POM). - Coding and testing program modules that meet design specifications; assisting in design - Evaluate and test software to ensure that the software works according to specification and business requirements. - Construct Test strategy and Test plan documents, design and develop intelligent test case and test data for regression and functional testing. - Hold technical review meetings with the business and development teams for resolving issues and bugs. Prioritize the Bugs reported, re-test them after fix. - Perform rigorous end-to-end test with all the external and internal components; actively participate with business users in the dry run of the system. - Selecting or identifying areas/test cases for Automation. - Designing & Implementing Test Automation Strategy. - Choose Selenium test tools and Configure test environment (Ex: Visual Studio, NUnit, Specflow, WebDriver etc) - Creating, Enhancing. Debugging and Running Test cases. - Handling changes and conducting Regression Testing. - Finding solutions for Object Identification issues and error handling issues. - Estimate QA effort with planning & analysis from business requirements documents, user stories - Develop, document and implement best practices, processes, operational activities and procedures - Working in high-velocity, Agile team environment. - Report test progress to management on a day to day / weekly basis. - Setup and drive Defect Triage sessions along with IT project partners & client - Prepare Test documents and reports such as Defect summary report, Weekly status report. Environment/Tools: Selenium Web Driver, C#.NET, XML, BDD, Spec Flow, MS Visual Studio, Windows, TFS, MS-office, SharePoint

CyberThink Inc Oct 2015 Current

Employer Name From Date To Date

Mar 2017 - Jul 2017 Client: XL Catlin / Sogeti, USA - Atlanta, GA USA Project: Aeroquote / XLC Aviation (US Insurance Web Apps) Role: QA Test Lead / QA Project Manager Description: We specialize in Property and Casualty (non-Life) insurance and reinsurance. From large corporations to specialized businesses, XL Group can serve clients in more than 215 countries*. (www.xlcatlin.com) The goal of the XLC Aviation project is to repurpose FlightLine Plus (FLP) and integrate with the 3 rd party software AeroQuote. XLC Aviation will be a web based application used by brokers of XL Catlin to manage policy lifecycle; Issue, Endorse and Renew. Policies and endorsements issued through the application requiring forms be maintained within the application. Responsibilities: - Responsible for US Insurance Web Apps portfolio for their functional testing, including projects, bugs, enhancements and hot fixes to customer implementation configurations and code changes - Prepare Test plans, Test Strategy documents and review testing checklists and troubleshoot production issues - Reorganize and train/mentor junior team members on testing standards and methodology, practices. - Evaluate and test software to ensure that the software works according to specification and business requirements. - Validate that software meets established and performance guidelines - Actively participate in requirement review meetings and contribute to ensure that all business requirements are covered with adequate testing - Manage and communicate defect status and updates with stakeholders - QA project management and responsible from start to finish at overall account/QA engagement level - Estimate QA effort with planning & analysis from business requirements documents, user stories - Develop, document and implement best practices, processes, operational activities and procedures - Verify and author system test plans, test scenarios and test cases based on use case document from business - Collaborate with IT leadership to define and execute QA roadmaps and strategies - Lead team of 6 QA resources with task allocation, managing test planning & execution to support a variety of projects including onshore and offshore test team, allocation to QA team. - Working in high-velocity, Agile team environment. - Report test progress to management on a day to day / weekly basis. - Setup and drive Defect Triage sessions along with IT project partners & client - Prepare Test documents and reports such as Defect summary report, Weekly status report. Environment/Tools:.NET, SQL Server, Windows 7, TFS, JIRA, MS-office, SharePoint

Oct 2015 - Feb 2017 Client: First Republic Bank - San Francisco, CA, USA Project: NextGen Online Banking Customer facing Mobile iPhone App Role: Mobile Onsite Sr. QA Lead (iOS & Android) Description: Founded in 1985, First Republic and its subsidiaries offer private banking, private business banking and private wealth management, including investment, trust and brokerage services. First Republic offers a complete line of banking products for individuals and businesses, including deposit services, as well as residential, commercial and personal loans. For more information, please visit www.firstrepublic.com Responsibilities: - Responsible including projects, bugs, enhancements and hot fixes to customer implementation configurations and code changes - Independently prepare test plans, manual and automation test cases, review testing checklists and troubleshoot production issues - Actively participate in requirement review meetings and contribute to ensure that all business requirements are covered with adequate testing - Validate and testing of banking legacy system such as Check processing through Ensenta platform through multiple integration points for verification of Deposit check' core functionality - Log issues in tracking software (JIRA), manage defects from defect discovery to resolution - Develop, document and implement best practices, processes, operational activities and procedures - Manage all Testing sprints and release as per Deployment and acceptance criteria. - Verify and author system test plans, test scenarios and test cases based on use case document from business - Collaborate with IT leadership to define and execute QA roadmaps and strategies - Lead team of 10 QA resources with task allocation, managing test planning & execution to support a variety of projects including onshore and offshore test team, allocation to QA team. - Report test progress to management on a day to day / weekly basis. - Setup and drive Defect Triage sessions along with IT project partners & client - Prepare Test documents and reports such as Defect summary report, Weekly status report. - Perform various testing on Mobile includes installation testing, functional testing, Regression Testing, on all iOS & Android devices on different environment for all functional testing, - QA project management activities from start to finish at account/engagement level - Participate and assist in creating UAT test scenarios and execution along with business/product stake holders. - Onsite-Offshore coordination, Driving QA meetings, Defect Triage directly with all business stake holders - Overall responsible for Test coordination and deliverables activities - Test Execution, setup, client demo using Selenium automation tool - Testing Mobile apps on cloud environment/tools such as Sauce labs. - Identify test risks and proactively plan to mitigate them - Defect triage, track defects to closure, provide QA sign off Environment/Tools: iOS, Android, Windows 7, TFS, JIRA, MS-office, SOAPUI, Sauce Labs, JavaScript, MTM, SharePoint, Selenium

May 2015 - Sep 2015 Client: JCPenney - Plano, TX, USA Project: JCP Online Shopping Customer facing Mobile Android App Role: QA Lead / Scrum Master Description: Worked on JCP mobile app which is one of the flexible options available to shop and manage sales for JCPenney's customers, corresponding stores and their contact history to track and improve on customer services, their orders and achieve sales results by taking appropriate steps by looking at all historical data from Associates, customers, recommendations result. Responsibilities: - Primarily responsible for Android mobile app functional validation, data validation and API testing using Advanced REST client, JSON validation - Web service Testing (Advanced REST client, soapUI) - Closely working with customers and other stake holders on requirements gathering to define testing scope - Facilitate sprint planning, daily scrum, retrospectives, and review meetings. - Understand all sprints and requirements to ensure code is working fine - Verify and author system test plans, test scenarios and test cases based on use case document from business - Lead QA team on managing test execution to support a variety of projects including onshore and offshore - Report test progress to management on a day to day / weekly basis. - Work as Scrum Master, Project management with Dev teams, BAs and other implementing partners. - Manage all sprints and ensure all release based on acceptance criteria - Debug/Test mobile app using Charles web proxy tool. - Prepare Test documents such as Defect summary report, weekly status report. - Co-ordinate, Run Performance testing effort with offshore and share report with customer. - Perform testing on QA, UAT, Production environment - Onsite-Offshore coordination, Driving QA meetings, Defect Triage - Plan and execute scripts on Selenium Automation testing tool - Testing of Native and Hybrid mobile based apps (Responsive Design) - Overall responsible for Test coordination activities - Identify test risks and proactively plan to mitigate them - Participate into Defect triage, track defects to closure, provide QA sign off Environment/Tools: Android/iOS, Core Java, Selenium WebDriver, Windows 7, JIRA, MS-office, Advanced REST client, soapUI, HP ALM, Charles proxy, JavaScript, Android SDK

Dec 2014 - Apr 2015 Client: Neiman Marcus - Irving, TX, USA Project: Associate Facing Application (iOS Mobile App) Role: QA Lead & Data Analyst Description: Neiman Marcus owns largest retail chain in consumer product such as women's apparel, shoes, handbags, kid's store, and beauty products. NM offers the finest fashion and quality products in a welcoming environment. AFA is one stop to track and manage for Neiman Marcus' customers, sales associates, corresponding stores and their contact history, merchandizing & pricing to track and improve on customer services and achieve sales results by taking appropriate steps by looking at all historical data from Associates, customers, reason to contact. Responsibilities: - Primarily responsible for data validation and API testing using Advanced REST client, JSON validation. - Understand all sprints and requirements to ensure whole code is working fine. - Verify and author system test plans, test scenarios and test cases - Lead QA team on managing test execution to support a variety of projects including onshore and offshore - Report test progress to management on a day to day / weekly basis. - Prepare Test documents such as Defect summary report, weekly status report. - Test Co-ordinate, Run Performance testing effort with offshore and share report with customer. - Perform testing on QA, UAT, Production environment - Assist automation team by perform test/setup/execution on Selenium WebDriver tool - Onsite-Offshore coordination, Driving QA meetings, Defect Triage - Plan and execute Automation testing efforts, setup demo to customer - Identify test risks and proactively plan to mitigate them - Track defects to closure, provide QA sign off Environment/Tools: Java, JavaScript, Windows 7, iOS, JIRA, JSON, CQ5, MS-office, Jmeter, Advanced REST client, Selenium WebDriver, Jenkins, Eclipse

May 2014 - Nov 2014 Client: Western Union - San Francisco, CA, USA Project: R3 US Mobile App, MYWU (Mobile Testing) Role: QA Lead Description: Western Union connects people and businesses around the globe by providing fast, reliable and convenient ways to move money. Its 160-year history and more than 500,000 Western Union Agent locations in more than 200 countries and territories strengthen our commitment to offering our services in every corner of the globe. As a leading market player for Money Transfer across globe, Western Union has designed web application - WU.com having multiple features such as Send Money to Person, Bill Pay, Send Money to an Inmate, and Pay at Agent Location etc. Photon Infotech is primarily responsible for developing functionalities & testing maintenance and quality assurance services which include system testing, tracking defects into defect tracking system for its variety of project modules on Web and Mobile platform (iOS, Android) Responsibilities: - Attend business walkthroughs with all project team members - Analysis of business requirements and create test estimates on assigned projects - Verify and author system test plans, test scenarios and test cases - Lead QA team for managing test execution to support a variety of projects including onshore and offshore - Test plan and Test cases walkthrough with Business Analyst and Development team - Report test progress to management on a day to day basis. - Content Management Testing using Adobe CQ5/AEM (Mobile apps on iOS and Android platform) - Testing Hybrid mobile apps with Responsive Design requirement on actual devices. - Prepare Test documents such as Defect summary report, weekly status report. - Perform testing on QA, UAT, Production environment - Onsite-Offshore coordination, Driving QA meetings, Defect Triage - Plan and execute Automation testing efforts, provide demo to customer using Selenium WebDriver - Identify test risks and proactively plan to mitigate them - Track defects to closure, provide QA sign off Environment/Tools: Java, Selenium WebDriver, Windows 7, iOS, Android, JIRA, JSON, Adobe CQ5/AEM, Eclipse, SourceTree, MS-office, Jenkins (CI), JavaScript

Photon Infotech May 2014 Sep 2015

July 2012 - April 2014 Client: Chubb Insurance - Whitehouse station, NJ, USA Project: Masterpiece Real Time (MPRT) Role: Onsite QA Lead Description: Chubb QA Service for 130 years, the Chubb Group of Insurance Companies has been delivering exceptional property and casualty insurance products and services to businesses and individuals around the world. People who own unique homes, art, jewellery and collections usually have special insurance needs. As a leading insurer of fine homes and valuable possessions, Chubb has designed Masterpiece - a personal insurance policy to meet such special needs. Masterpiece (MPRT) is basically windows based desktop application under which - Policy quote proposal, Policy Rating, Policy issuance, Policy Endorsement, Reinstate, Re-write etc. transactions can be completed successfully. iGATE is primarily responsible for testing maintenance and quality assurance services which include system testing, tracking defects into defect tracking system for its Masterpiece projects distributed among multiple states. Responsibilities: - Attend business walkthroughs with all project team members - Analysis of business requirements and create test estimates on assigned projects. - Develop system test strategy, test plans, test scenarios and test cases. - Lead a team of test engineers for managing test execution to support a variety of projects. - Test plan and Test cases walkthrough with Business Analyst and Development team - Develop test governance metrics such as RTM, DRE, DAR - Report test progress to management on a day to day basis. - Prepare Test documents such as Defect summary report, Weekly status report. - Onsite-Offshore co-ordination, Driving QA meetings, Defect Triage - Identify test risks and proactively plan to mitigate them. - Automated Test scripts Execution using QTP tool and submit detailed reports to the stakeholders - Track defects to closure, provide QA sign off. Environment/Tools: Mainframe, DB2, IMS, Windows 7, MS-office, HP Quality Center, IBM Lotus Notes, QTP

Aug 2011-July 2012 Project: Policy Maintenance and Claims Processing (Property & Casualty) Role: Senior Test Analyst | Client: Chubb Insurance, Whitehouse station, NJ, USA Description: A web based application to capture existing customers for their policy maintenance and claims processing. Chubb Insurance is known brand in Commercial lines of business having esteemed service record in claims to serve their customers available across globe. Insurance coverage such as Home, Car, Renters insurance, Condo insurance, Workers compensation having General & Liability insurance coverage as well. Generate bills on Billing Center after successful policy issuance to the customer. Responsibilities: - Analyze Business requirement and design Test Strategy, Test plan, Test cases, Test scripts - Understand/calculate policy rating rules and ensure correct premium generates on customer's policy - Test execution on local and deployment web server using Pilot testing, System, Stress testing, Compatibility - Onsite-offshore co-ordination and mentor Junior members from QA team - Setup daily scrum meetings between group of vendors working on project - Batches, Queue testing on mainframe application - Defect Reporting and troubleshoot defects with development team - Provide daily/weekly testing status report to Project/Product Managers - Participate in UAT testing with Business/Product team, Track UAT defects towards closure - Interactive communication with Development, Business team to maintain quality, Release product/QA sign off Environment/Tools: JAVA, HP Quality Center, MS Office, Windows 7, IBM Lotus Notes, Policy Billing Center, Quotes, Mainframe

Sep 2010-Aug 2011 Project: ECS - Employee Healthcare Insurance Management System Role: QA Lead | Client: MetLife - Somerset, NJ, USA Description: Application's objective is to provide their employees one common platform to search physician, maintain their health coverage, claims information participating in different health programs. Responsibilities: - Project Initiation Meeting to define testing scope, Test plan, Test case preparation, Test Estimation. - Managing team of 3-4 manual testing resources. - End-to-End Functional testing on local and deployment server. - Exploratory Testing, Integration Testing, and Regression testing. - Bug logging into web based bug tracking system. - Database Testing, UAT analysis, Project sign off activities. - Validate module/program for health codes for Life insurance policy as per compliance with MetLife and Healthcare agency. Environment/Tools: LAMP, PHP, HP Quality Center, XML web service testing, Windows 7

Nov 2009- Sep 2010 Project: Energy Management Portal Role: Test Analyst | Client: Gateway TechnoLabs, India Description: Application's objective is to develop a web environment to allow a single point of entry for all the deliverables to external customers and all the internal business functional areas like Rate optimization. Energy Information Management, MOSS/CRM, Salesforce and other identified business functionalities. Responsibilities: - Requirement Analysis, Define testing scope, Design & build Test Plan, Test cases, Test scripts - End-to-End Functional testing on local and deployment server. - Tested Sharepoint & CRM based application's features such as Workflow, Sites, Lists, Documents, Pages, Libraries, Administration & Security testing done as for Users, Groups, Permissions, site configuration etc - Exploratory Testing, Integration Testing, and Regression testing. - Troubleshoot/close defects with interaction with Business Analysts and development team. - Log & track defects using HP Quality Center (QC) - SQL Database Testing, Release product. - Content management testing (CMS) Environment/Tools: SharePoint 2010 (MOSS), C#, ASP.NET 2.0, SPS 2003, IIS, MSCRM 3.0, SQL Server 2005, Windows Server, HP Quality Center, Salesforce, CMS

iGATE Patni Nov 2009 Apr 2014

Quickstart Global May 2009 Aug 2009

Sep 2008- Nov 2009 Project: Garage Management system Role: Senior Test Analyst | Client: Gateway TechnoLabs, India Description: A web based system facilitates its customer to search for garage near by its vicinity and helps to repair, contract for its vehicles with them. Responsibilities: - Test plan & Test case preparation. - Test execution using White-Box testing, Exploratory testing, Integration Testing, Regression Testing. - Bug Reporting, Database Testing, and Performance/Load Testing using WAPT 3.0. Environment/Tools: C#,.NET, SQL Server, Mantis defect tracking system, Windows XP, Performance Testing using WAPT

Oct 2007-Aug 2008 Project: Digital Pen & Paper based Desktop Application Role: Test Analyst | Client: Gateway TechnoLabs, India Description: A Windows/Desktop Digital Pen & Paper based handheld application to develop and facilitate its users, schools, organizations to record their own work electronically on Digital Paper through docking the Digital Pen. Responsibilities: - Test Plan, Test case preparation & Test execution using end-to end functional testing, Integration testing, Regression testing, Database testing with SQL Server (PL/SQL queries) - Bug Reporting & SQL Database Testing. - Communication with development team, Release product/sign off. Environment/Tools: C#,.NET, SQL Server 2000, Windows XP, MS office, VSS, Mantis

Jan 2006-Sep 2007 Project: Video Email Role: Test Lead | Client: Gateway TechnoLabs, India Description: A web based system to develop online video recording and send that video by email called 'Video Email' functionality. System was challenging to test with every core validation part and integration testing part. Responsibilities: - Define Testing scope based on business requirements - Design Test plan, Test cases - Manage Testing activities like End-to-End Functional Testing. - Exploratory Testing, Integration testing, and SQL Database Testing. - Client communication, Bug Reporting and troubleshooting with AD team - Interactive communication with development team to maintain quality. Environment/Tools:.NET 1.1, Flash,.NET Web Services, C#, SQL Server 2000, MS Office, VSS, Mantis

Gateway TechnoLabs Jan 2006 Apr 2009