Kenneth — Systems Engineer

computers

Systems Engineer 2011 to Present Providing technical expertise and support for Wintel and Linux systems on a VMware platform; Cisco UCS hardware and NAS/SAN storage support for both NetApp and EMC systems. - Project lead for Hines NetApp FAS3250 Migration Project. - Project lead for Hines NetApp FAS8040 and FAS8200 deployment projects - Hines site lead for CommVault/EMC DD860 Backup and Imaging project. - Technical lead for EMC systems support including DD860 and VNX solutions. - Performed NetApp/Cisco hardware upgrades at multiple locations. - Performed NetApp upgrades/migrations at all locations including 7-mode to Cluster-mode transitions. - Provided technical expertise and support for VMware vSphere - Team lead for design and maintenance of Visio network diagrams of all BSS involved systems. - Member of deployment/support team for Symantec Blue Coat Full Packet Capture systems supporting both probes and SAN arrays. - Technical SOP document author for all Backend Systems and Storage technical topics. - Provides 2nd/3rd Tier customer assistance for VMware related and/or Storage issues FANUC FA AMERICA Corporation, Hoffman Estates, Illinois 08/2006 to 07/2011 Wholly-owned subsidiary of Fanuc Ltd, an industry leader in industrial robotics, sales, field service and repair for national client base. Server/Network Administrator / Technical Specialist Provided technical leadership and hands-on support for Cisco data infrastructure, Windows Servers and network initiatives. Managed facility infrastructure, data and voice networking, IT operations and maintenance/support of infrastructure components. - Project lead on the deployment of a corporate disaster recovery plan - Project lead on the deployment of a F5 BigIP LTM load balancer for use with an Oracle 11i rollout. - Project lead telecommunication initiatives including MPLS network upgrade; VOIP rollout - Project lead on the purchase and deployment of a Sourcefire IDS/IPS solution. - Led the development and oversight of information security policies, guidelines, standards and procedures. - Provided expertise and oversight of Windows Servers, network architecture, firewalls, and virtual private networks - Technical team member, Wintel systems and networks, for Oracle 11i ERP project. Providing integration between UNIX and Wintel systems. - Performed role as a Lotus Notes Administrator and provided Blackberry Enterprise Server support - Provided technical support for all executive staff

10/2011 to Present Salient-CRTG / VA-NSOC, Hines, Illinois (Formerly Information Innovators Inc. (Triple-i)) Working on contract for the US Department of Veterans Affairs under the T4 / NEDIIS contract within the Network Security Operations Center (NSOC) organization as a member of the Office of Information Security Service Operations - Solution Delivery Backend Systems and Storage team at Hines, IL location. Security Clearance: Department of Veteran Affairs, Public Trust (SSBI) 10/2011 to Present

Hines, Illinois (Formerly Information Innovators Inc. (Triple-i)) Working on contract for the US Department of Veterans Affairs under the T4 / NEDIIS contract within the Network Security Operations Center (NSOC) organization as a member of the Office of Information Security Service Operations - Solution Delivery Backend Systems and Storage team at Hines, IL location. Security Clearance: Department of Veteran Affairs, Public Trust (SSBI) 10/2011 to Present

Managed project to migrate server and PC platforms to Windows 2000 Server/XP and upgraded e-mail system to Exchange 2000, the project completion realized $20K savings in projected project implementation costs. - Managed project and technical lead to install BlackBerry Enterprise Server and provided key support to C-level users. - Key technical project team member of a cross-functional team involved in the migration of ERP application that resulted in a 25% gain in user productivity at completion of project. - Designed, programmed and implemented multiple Avaya PBX's and call center environments and outperformed projected milestones by 25% and consistently exceeded targeted goals which allowed systems to come online with minimal delay

1997 to 2005 Manager of Networking & Computer Technology Provided technical leadership for Juno Lighting Group's IT organization. Drove security and network initiatives for the enterprise. Managed facility infrastructure, data and voice networking, IT operations and maintenance/support of infrastructure components. Project lead for multiple projects including: - Security Management - Active Directory - BlackBerry Enterprise - VoIP Implementation - Exchange 2000 - Video Conferencing - Disaster Recovery - Facility Infrastructure - Call Center Upgrades Key accomplishments included: - Developed framework for security architecture and established security policies and procedures and then conducted security awareness training sessions for corporate users. - Provided overall team leadership as Interim IT department manager during transition period and managed a staff of 7 IT specialists. - Designed and developed an alternative Disaster Recovery solution utilizing database mirroring and backup servers realizing a near real-time application recovery solution independent of an outside DR Service. - For business assurance goals, executed the migration and redesign of wide area network to incorporate a MPLS platform that resulted in the ability to support data, video and voice network traffic and assured viability of WAN provider choice. - Exceeded senior management expectations with the recovery of computer room from disaster and brought systems online with minimal user impact and loss to production. - Designed and implemented the data and voice network topologies at a new 500,000 sq. ft. corporate manufacturing facility while leading a multi-vendor installation team resulting in a timely installation

1996 to 1997 Assistant IT Manager Supervised daily IT operations; technical support staff of 4; and the administration of all networking and telecommunications hardware. Performed network and system analyses and provided technical helpdesk support for entire enterprise

1993 to 1995 System Manager Handled system and network management for VAX and Novell networks and provided operational and help desk support for entire enterprise

01/2006 to 01/2007 Independent Consultant Specialized in Cisco networking, Avaya telephony and information security for small business clients. - Provided IT security reviews of client infrastructure. - Provided Cisco 3550 switch and PIX firewall troubleshooting support, training and documentation of client network. - Provided Avaya IP networking troubleshooting support - Provided detailed Visio network documentation of client infrastructure

08/2005 to 02/2006 Next Wave Logistics, Naperville, Illinois Provider of professional services for e-business strategy, web design and development services, and managed web application-hosting service within the vertical business sectors of direct selling, sales force and customer service automation. Senior Network Engineer Provide technical leadership and hands-on support for data infrastructure and network initiatives. Acted as the driving force for security initiatives for the enterprise. - Project lead on the deployment of ISS Proventia IPS G400 solution and focal point for incident management, security event monitoring, correlation and 1st level resolution and escalation. - Led the development of information security policies, guidelines and standards that are in alignment with corporate business strategies. - Provide expertise and oversight of network architecture, firewalls, and virtual private networks - Implemented encrypted virtual private networks(VPNs) between client networks and host network. - Worked directly with Fortune 500 client corporations to deploy secure inter-corporation networks to support web based applications for e-commerce solutions. - Focal point for troubleshooting network issues and providing ongoing technical design and support for: o Windows and Linux Servers o ISS Proventia G400 IPS, Cisco Catalyst 3750 switch o Cisco PIX525 and PIX515 firewalls

05/1993 to 06/2005 Juno Lighting Group, Des Plaines, Illinois An industry leading manufacturer of lighting fixtures and related products for the commercial, retail and residential environments

10/1991 to 04/1993 CELLTECH Cellular Information Systems, Houston, Texas Formerly operated as a cellular billing service for 250+ cellular providers in the South and Southwest regions of the United States. Programmer Analyst / Technical Support Liaison In this dual role, I trained staff programmers and migrated COBOL application code from IBM platform to VAX/VMS. Established and implemented testing standards and change control system and provided VAX and Novell systems and network support and developed C++ and Pascal programs for additional client requirements

08/ 1990 to 06/1991 Household International - HFN/HRSI, Wooddale, Illinois Sr. Applications Analyst / System Administrator Established operational, security and system management procedures for credit card application. Devised application to automate the testing of data communication circuits and reduced overtime by 25%. Performed monitoring and analysis of VMS, ACMS, and Rdb database operations

09/1985 to 08/1990 Bantam Doubleday Dell Publishing Group, Des Plaines, Illinois Network & Systems Administrator Supervised daily IT operations on all shifts and led training of operations staff. Designed and implemented wide area network and reduced communication costs by $50K. Led project team performing the conversion of applications software from DEC 20/60 and PDP11/84 hardware platforms to VAX platform

01/1980 to 01/1984 Amoco Production Company, Houston, Texas Sr. Production Technologist - Reservoir Engineering Supervised and trained engineering technical support personnel. Interfaced with IT department regarding engineering projects

Houston, Texas Sr. Production Technologist – Reservoir Engineering Supervised and trained engineering technical support personnel. Interfaced with IT department regarding engineering projects.