Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Payout Processing Times

Processing Times

Understand when your money will arrive after requesting a payout.

Standard Processing Timeline

```

Request Submitted → Processing (1 day) → Transfer Initiated → Funds Arrive

```

Stage
ACH
Wire
Check
Processing
1 business day
Same day
1 business day
Transfer
2-3 business days
Same day
N/A (mailed)
Delivery
Instant (to bank)
Instant
3-5 business days
**Total**
**3-4 business days**
**Same day**
**5-7 business days**

Factors That May Delay Payouts

Factor
Delay
Solution
Bank holidays
1-2 days
Plan ahead for holidays
Incorrect bank info
Until corrected
Double-check account details
Pending verification
1-3 days
Complete identity verification
Large amount review
1-2 days
Contact support for expediting
Weekend/after hours
Next business day
Submit before Friday 2 PM ET

Tracking Your Payout

  1. Go to Dashboard > Earnings > Payout History
  2. Find your payout and click to view details
  3. Status shows: Requested → Processing → Completed

Wire Transfer Cutoff

Same-day wire transfers must be requested before 2:00 PM Eastern Time on business days. Requests after 2 PM process the next business day.

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