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Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants as they apply. Browse a topic below, or contact support for anything not covered here.

Payouts & Payments

How Payouts Work

Learn how to receive your earnings from Automate America.

Payment Schedule

Every contract pays on the net terms the customer set when posting it (for example Net 30), shown on the contract. Automate America does not charge you a fee to be paid.

Processing Time

Every contract pays on the net terms the customer set when posting it (for example Net 30), shown on the contract. When a deposit appears after it is sent depends on your bank.

Setting Up Banking

How to Add Bank Account

  1. Open the banking section of your profile
  2. Add your bank account
  3. Enter your banking information:
    • Account holder name (must match exactly)
    • Routing number (9 digits)
    • Account number
    • Account type (Checking or Savings)
  4. Click Save

Changing Bank Info

Change the account in the same banking section of your profile.

Note
Keep your bank details current so a payment is never returned.

Frequently Asked Questions

Every contract pays on the net terms the customer set when posting it (for example Net 30), shown on the contract. There is no separate payout timetable: the contract's net terms are the schedule. When a deposit appears after it is sent depends on your bank.
A payment is due on the contract's net terms after the customer approves your timesheet. Your invoices, and whether each has been paid, are listed under Dashboard > Invoices. Contact support if a payment is later than the contract's net terms.
Payment follows the net terms the customer set for the contract. If you have an urgent situation, contact your Account Manager.
You are paid into the bank account on your profile. Change it in the banking section of your profile.
Automate America does not charge you a fee to be paid. A payment is your approved hours at the contract's rates plus your approved expenses. On a White Glove contract that requires insurance, if no certificate is on file by the start date, the uninsured-professional surcharge applies to your invoices (Supplier Services Agreement §7.2(b)). The invoice lists every line.
Update the account in the banking section of your profile, then tell us through Chat with Admin or info@automateamerica.com. Common rejection reasons include incorrect account numbers or closed accounts.
No. Automate America does not charge you a fee to be paid; you are paid the rate you saw when you applied, for the hours on your approved timesheets, on the net terms the customer set for the contract. There is no bidding and no negotiating: the rate on the contract is the rate.

Questions about your payouts?

Contact Support