Report a Problem or Suggestion on Automate America: From the Page You're On, With a Screenshot
Thank you for helping us build this, one report at a time. If anything goes wrong, or could be better, tell us from the page you're on, and we'll fix it. During beta, you're building this site with us, and your words go straight to the people who fix things, with the page and a picture of what you saw.
Read the transcript2:12
Chapters
- 0:00Tell us from the page you're on — What it means for you
- 0:19Where it is
- 0:33Problem or suggestion, words and screenshots
- 0:44Your report number, and where it stands
- 0:59Two emails: planned, and fixed
- 1:15Reporting costs nothing
- 1:26A support address versus this
- 1:39The future of work, and thank you
Transcript
Thank you for helping us build this, one report at a time. If anything goes wrong, or could be better, tell us from the page you're on, and we'll fix it.
So what does that mean for you? During beta, you're building this site with us. Your words go straight to the people who fix things, with the page and a picture of what you saw.
Open the menu. Report a problem or suggestion is the first item, on every page. It's in your dashboard menu too. You need to be signed in. If you're not, sign in, and you'll land back on the same page with the form open.
Choose problem or suggestion. Then tell us what happened. Type it, or just talk. The page address is already filled in, and you can see it. Add up to three screenshots, and press Send.
Here's what happens next. You get a report number, and Your reports shows where it stands, in plain words. Received. Being reviewed. Planned. Fixed. You can edit it until it's closed, and only you and our team can see it.
If it's a real problem, we email you when the fix is planned. And we email you again when it's live, with the link. Every suggestion is read, and suggestions reach Tony himself. Thank you for every report. Each one makes the site better for everyone.
Reporting costs you nothing. There's no risk in requesting or applying, ever. Nothing is committed until the customer clicks Hire, or the professional clicks Accept Offer.
Reporting a problem usually means finding a support address and describing it from memory. The old site had no way to report a problem from the page you were on. Now it's one tap away, with the page and the picture attached.
A site built with the people who use it. This is the future of work.
Thank you for your time, and for building this network with us. If something looks wrong, you're probably the first to see it. Tell us. So look after each other out there, and get home safe tonight. Questions? Text 586-770-8083, or email Info@AutomateAmerica.com for more information. Stay safe. Stay free. Zero friction.