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Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Payment Methods

Getting Paid

Set up your payment method to receive earnings from Automate America.

Direct Deposit (ACH)

The primary payment method for professionals.

Setup Process

  1. Go to Settings > Banking
  2. Enter bank account information:
  • Bank name
  • Routing number
  • Account number
  • Account type (checking/savings)
  1. Verify with micro-deposits
  2. Confirm setup

Verification

  • We'll send two small deposits ($0.01-$0.99)
  • Check your bank statement
  • Enter the amounts to confirm
  • Setup complete!

Processing Time

  • Payments processed weekly
  • Deposits arrive in 2-3 business days
  • Email notification when paid

Payment Schedule

Day
Activity
Monday
Timesheet deadline
Tue-Thu
Customer approvals
Friday
Payment processing
Next Week
Funds arrive

Updating Bank Information

To change your bank account:

  1. Go to Settings > Banking
  2. Click Update Account
  3. Enter new information
  4. Re-verify with micro-deposits
Note
Allow 3-5 business days for changes to take effect.

Payment Issues

If you don't receive a payment:

  1. Check your bank account details
  2. Verify the invoice status (must be "Paid")
  3. Contact your bank first
  4. If unresolved, contact Automate America support

Security

  • Bank information is encrypted
  • Never shared with customers
  • PCI-compliant processing

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