Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Submitting Your First Timesheet

Timesheet Basics

Timesheets are how you record your work hours and get paid.

When to Submit

  • Weekly submission - Due by Monday for the previous week
  • Period: Sunday through Saturday
  • Deadline: Monday at 11:59 PM local time

Creating a Timesheet

Step 1: Access Timesheets

  1. Go to Dashboard > Timesheets
  2. Click New Timesheet (or find the current week)

Step 2: Select Contract

Choose the contract you're billing for.

Step 3: Enter Hours

For each day worked, enter:

  • Regular Hours - Standard time (typically up to 8 hrs/day, 40/week)
  • Overtime Hours - Hours beyond regular (if applicable)
  • Notes - Brief description of work performed (optional)

Step 4: Add Receipts (if applicable)

Upload receipts for reimbursable expenses:

  • Fuel
  • Materials
  • Per diem (some contracts)

Step 5: Review & Submit

  1. Verify all hours are correct
  2. Check that dates match your work
  3. Click Submit for Approval

After Submission

Approval Status

  • Submitted - Waiting for customer review
  • Approved - Ready for invoicing
  • Rejected - Needs revision (check notes)

If Rejected

  1. Review the customer's notes
  2. Make necessary corrections
  3. Resubmit

Important Notes

  • Be accurate - Falsifying timesheets violates our terms
  • Submit on time - Late submissions delay payment
  • Keep records - Track your hours daily to ensure accuracy
  • Communicate - Reach out if there are discrepancies
Tip
Enter your hours daily rather than waiting until the end of the week. It's easier to remember and less prone to errors.

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