Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Getting Started

Welcome to Automate America

Automate America connects industrial automation professionals with customers who need their expertise. Whether you're a PLC programmer, robot technician, controls engineer, or looking to hire one — you're in the right place.

Quick Start
Complete your profile to 100% and you'll get 3x more views from potential customers or contractors!

Creating Your Account

Getting started is quick and free:

  1. Click Sign Up or Register in the top right
  2. Enter your email address and create a password
  3. Verify your email by clicking the link we send you
  4. Complete your basic profile information

Password Requirements

  • At least 8 characters
  • Include at least one uppercase letter
  • Include at least one number
  • Avoid common passwords and personal info

Choosing Your User Type

Automate America has three user types — choose the one that fits you best:

Professional

For contractors and employees seeking work:

  • Browse and apply to contracts and jobs
  • Create a profile showcasing your skills
  • Submit timesheets and get paid
  • Build your reputation with reviews

Customer

For companies and individuals hiring professionals:

  • Post contracts, jobs, and RFQs
  • Search and browse professionals
  • Review applications and make offers
  • Manage contracts and approve timesheets

Service Partner

For integrators who both hire AND get hired:

  • Access both Professional and Customer features
  • Find subcontractors for your projects
  • Get hired for larger contracts
  • Manage your own team of contractors

Completing Your Profile

A complete profile is essential for success on Automate America.

For Professionals

  1. Profile Photo — A professional headshot builds trust
  2. Location — City and state where you're based
  3. Primary Occupation — Your main specialty (PLC Programmer, Robot Tech, etc.)
  4. Skills — Add manufacturers and software you know (Fanuc, Allen-Bradley, etc.)
  5. Experience — Years in the industry and past employers
  6. Hourly Rate — Your desired base rate
  7. Availability — When you can start new work

For Customers

  1. Company Name — Your legal business name
  2. Logo — Professional company logo
  3. Industry — Manufacturing sector
  4. Location — Company headquarters
  5. Description — What your company does
  6. Contact Info — Primary and billing contacts

Setting Up Notifications

Stay informed about important activity:

Email Notifications

Configure what triggers emails to you:

  • New Applications — When someone applies to your contract
  • Contract Updates — Offers, acceptances, status changes
  • Timesheet Reminders — Weekly submission reminders
  • Payment Alerts — When payments are processed
  • Messages — When you receive new messages

Push Notifications

For instant alerts on your device:

  1. Go to Settings > Notifications
  2. Toggle on Push Notifications
  3. Allow browser notifications when prompted
  4. Select which events trigger push alerts

First Steps for Professionals

Ready to find work? Here's your action plan:

  1. Complete your profile to 100% — Add photo, skills, experience
  2. Set your availability to "Available Now" — Be visible in searches
  3. Browse the Feed — Explore available contracts
  4. Use filters — Find work matching your skills and location
  5. Apply to positions — Send personalized applications
  6. Respond quickly — Customers appreciate fast replies
  7. Set up banking — Be ready to receive payments
Pro Tip
Personalize your applications! Reference specific requirements from the job posting and highlight your relevant experience.

First Steps for Customers

Ready to hire? Here's how to get started:

  1. Complete your company profile — Add logo and description
  2. Post your first contract — Click the [+] button in the Feed
  3. Set clear requirements — Skills, location, duration, rate range
  4. Browse professionals — Search by skills and availability
  5. Review applications — Check profiles and reach out
  6. Make offers — Negotiate terms and finalize contracts
  7. Set up billing — Configure payment methods
Free to Post
Creating job posts, contracts, and RFQs is completely FREE. You only pay if you choose to boost your listing ($50/week) for extra visibility.

Frequently Asked Questions

No, creating an account on Automate America is completely free. You can browse contracts, create your profile, and apply for work without any upfront costs. Professionals only see fees when they start working and earning.
A basic profile can be set up in 10-15 minutes. For a complete profile (which gets 3x more views), plan for 30-45 minutes to add your work history, skills, certifications, and upload documents.
Yes! You can use the same account for both. Many Service Partners operate as both professionals (taking contracts) and customers (posting contracts). Toggle your view in the Dashboard or Settings.
You'll need a valid email address, your basic contact information, and (for professionals) your resume or work history. For payments, you'll eventually need bank account details and tax forms (W-9 or W-8BEN).
Yes. We use bank-level encryption (256-bit SSL) for all data transmission. Personal information is stored on secure AWS servers with encryption at rest. We never share your information without your consent.
Yes! The platform works on all devices. You can also add it to your home screen for quick access - look for the "Add to Home Screen" option in your browser. This creates an app-like experience.
You have multiple support options: browse this Help Center for guides, click the chat icon on any page for live help, email support@automateamerica.com, or call 586-770-8083 during business hours.

Need more help getting started?

Contact Support