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Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants as they apply. Browse a topic below, or contact support for anything not covered here.

Getting Started

Welcome to Automate America

Automate America connects skilled professionals in every trade with the customers who need them — industrial, commercial and residential work, remote, onsite or hybrid, anywhere in the world. Our goal is free and fair access for every professional to every opportunity they qualify for. Whether you're a PLC programmer, robot technician, controls engineer, electrician, or looking to hire one — you're in the right place.

Quick Start
Complete your profile: the more you fill in, the more customers and professionals can see about what you do.

Creating Your Account

Getting started is quick and free:

  1. Click Sign Up or Register in the top right
  2. Enter your name, email, phone number and a password
  3. Enter the six-digit code we send you
  4. Complete your basic profile information

Password Requirements

  • At least 8 characters
  • Include at least one uppercase letter
  • Include at least one number
  • Avoid common passwords and personal info

One Account for Everything

There is one account type for everyone, so there is nothing to choose. The same account can find work and post it:

Finding Work

For contractors and employees seeking work:

  • Browse and apply to contracts and jobs
  • Create a profile showcasing your skills
  • Submit timesheets and get paid
  • Build your reputation with reviews

Hiring

For companies and individuals hiring professionals:

  • Post contracts, jobs, and RFQs
  • Search and browse professionals
  • Review applications and make offers
  • Manage contracts and approve timesheets

Service Partners

A business that adds its own employees becomes a Service Partner automatically, and can both hire AND get hired:

  • Access both Professional and Customer features
  • Find subcontractors for your projects
  • Get hired for larger contracts
  • Manage your own team of contractors

Completing Your Profile

A complete profile is essential for success on Automate America.

For Professionals

  1. Profile Photo — A professional headshot builds trust
  2. Location — City and state where you're based
  3. Primary Occupation — Your main specialty (PLC Programmer, Robot Tech, etc.)
  4. Skills — Add manufacturers and software you know (Fanuc, Allen-Bradley, etc.)
  5. Experience — Years in the industry and past employers
  6. Hourly Rate — Your desired base rate
  7. Availability — When you can start new work

For Customers

  1. Company Name — Your legal business name
  2. Logo — Professional company logo
  3. Industry — Manufacturing sector
  4. Location — Company headquarters
  5. Description — What your company does
  6. Contact Info — Primary and billing contacts

Setting Up Notifications

Stay informed about important activity:

Email Notifications

Configure what triggers emails to you:

  • New Applications — When someone applies to your contract
  • Contract Updates — Offers, acceptances, status changes
  • Timesheet Reminders — Weekly submission reminders
  • Payment Alerts — When payments are processed
  • Messages — When you receive new messages

Push Notifications

For instant alerts on your device:

  1. Go to Settings > Notifications
  2. Toggle on Push Notifications
  3. Allow browser notifications when prompted
  4. Select which events trigger push alerts

First Steps for Professionals

Ready to find work? Here's your action plan:

  1. Complete your profile to 100% — Add photo, skills, experience
  2. Set your availability to "Available Now" — Be visible in searches
  3. Browse the Feed — Explore available contracts
  4. Use filters — Find work matching your skills and location
  5. Apply to positions — Send personalized applications
  6. Respond quickly — Customers appreciate fast replies
  7. Set up banking — Be ready to receive payments
Pro Tip
Personalize your applications! Reference specific requirements from the job posting and highlight your relevant experience.

First Steps for Customers

Ready to hire? Here's how to get started:

  1. Complete your company profile — Add logo and description
  2. Post your first contract — Click the [+] button in the Feed
  3. Set clear requirements — Skills, location, duration, and the rate you will pay
  4. Browse professionals — Search by skills and availability
  5. Review applications — Check profiles and reach out; you pick the best professional, not the cheapest
  6. Make offers — Offer the work at the rate on your contract; there is no bidding and no negotiating
  7. Set up billing — Configure payment methods
Free to Post
Creating job posts, contracts, and RFQs is completely FREE. You only pay if you choose to boost your listing ($50/week) for extra visibility.

Frequently Asked Questions

No, creating an account on Automate America is completely free. You can browse contracts, create your profile, and apply for work without any cost. Automate America does not charge you a fee to be paid; you are paid the rate you saw when you applied.
A basic profile takes a few minutes. Add your work history, skills, certifications and documents when you can: the more you fill in, the more customers can see about what you do.
Yes! You can use the same account for both. Many Service Partners operate as both professionals (taking contracts) and customers (posting contracts). Toggle your view in the Dashboard or Settings.
You'll need a valid email address, your basic contact information, and (for professionals) your resume or work history. For payments, you'll eventually need bank account details and tax forms (W-9 or W-8BEN).
We protect it with encryption in transit (TLS) and access controls. We share information only as our privacy policy describes: with other users where the marketplace needs it, with the service providers who help us operate (such as hosting, payments and email), and where the law requires it.
Yes! The platform works on all devices. You can also add it to your home screen for quick access - look for the "Add to Home Screen" option in your browser. This creates an app-like experience.
You have multiple support options: browse this Help Center for guides, click the chat icon on any page for live help, email info@automateamerica.com, or call 586-770-8083 during business hours.
Connection Stories are short accounts two people write about real work they did together on Automate America — the project, how they met on the job, what it was like. Once you are connected with someone you have worked with here, either of you can write one. The other person confirms it, adds their side, or declines it privately. A story both people confirm is Verified. A Verified story shows on both people's profiles, where anyone can read it.How Connection Stories work

Need more help getting started?

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