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Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants as they apply. Browse a topic below, or contact support for anything not covered here.

Payouts & Payments

How Payouts Work

Learn how to receive your earnings from Automate America.

Payment Schedule

Every contract pays on the net terms the customer set when posting it (for example Net 30), shown on the contract. Automate America does not charge you a fee to be paid.

Processing Time

Every contract pays on the net terms the customer set when posting it (for example Net 30), shown on the contract. When a deposit appears after it is sent depends on your bank.

Setting Up Banking

How to Add Bank Account

  1. Go to Profile > Payment Methods
  2. Click Add Bank Account
  3. Enter your banking information:
    • Account holder name (must match exactly)
    • Routing number (9 digits)
    • Account number
    • Account type (Checking or Savings)
  4. Click Save
  5. Complete verification

Verification Process

New bank accounts require verification for security:

  • Micro-deposits (2-3 days) – We send two small deposits (under $1 each). Check your bank statement, then enter the exact amounts to verify.
  • Instant Verification (recommended) – Click "Verify Instantly" and log in to your bank through our secure portal. Account verified immediately.

Changing Bank Info

  1. Go to Profile > Payment Methods
  2. Click Add New Account
  3. Verify the new account
  4. Set as primary payment method
  5. Remove old account (optional)
Note
Changes take effect on your next payout. Pending payouts use the original account.

Frequently Asked Questions

Every contract pays on the net terms the customer set when posting it (for example Net 30), shown on the contract. There is no separate payout timetable: the contract's net terms are the schedule. When a deposit appears after it is sent depends on your bank.
Payouts may be pending for several reasons: the payment is not yet due under the contract's net terms, a bank holiday, pending identity verification, or a large amount review. Check your Dashboard > Earnings > Payout History for specific status details. Contact support if a payout is later than the contract's net terms.
Payment follows the net terms the customer set for the contract. If you have an urgent situation, contact your Account Manager.
Yes, you can add multiple bank accounts. Set one as your primary (default) payout destination. You can select a different account when requesting manual payouts. To add accounts, go to Profile > Payment Methods > Add Bank Account.
Your payout may be reduced by: tax withholding (if applicable), expense deductions, or adjustments from previous periods. Check your earnings statement in Dashboard > Earnings for itemized details.
If your bank rejects a payout: you'll receive a notification email, update your banking information in Profile > Payment Methods, then request the payout again. Common rejection reasons include incorrect account numbers or closed accounts.
No. Automate America does not charge you a fee to be paid; you are paid the rate you saw when you applied, for the hours on your approved timesheets, on the net terms the customer set for the contract. There is no bidding and no negotiating: the rate on the contract is the rate.

Questions about your payouts?

Contact Support