Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Payouts & Payments

How Payouts Work

Learn how to receive your earnings from Automate America. We offer flexible payout options to suit your needs.

Payment Schedule

Your payment frequency is determined by your contract terms:

  • Weekly – Work Mon-Sun, paid following Friday
  • Bi-weekly – 2-week period, paid following Friday
  • Monthly – Full month, paid on the 15th of next month

Minimum Amounts

Payouts have minimum thresholds based on method:

  • ACH (Direct Deposit) – $25 minimum
  • Wire Transfer – $500 minimum
  • Paper Check – $100 minimum
Tip
If your earnings don't meet the minimum, they carry forward to the next period. No earnings are ever lost.

Processing Time

Standard processing takes 1 business day, then transfer time varies by method:

  • ACH – 2-3 business days after processing (total 3-4 days)
  • Wire Transfer – Same day if requested before 2 PM ET
  • Paper Check – 3-5 business days for mailing (total 5-7 days)

Setting Up Banking

How to Add Bank Account

  1. Go to Profile > Payment Methods
  2. Click Add Bank Account
  3. Enter your banking information:
    • Account holder name (must match exactly)
    • Routing number (9 digits)
    • Account number
    • Account type (Checking or Savings)
  4. Click Save
  5. Complete verification

Verification Process

New bank accounts require verification for security:

  • Micro-deposits (2-3 days) – We send two small deposits (under $1 each). Check your bank statement, then enter the exact amounts to verify.
  • Instant Verification (recommended) – Click "Verify Instantly" and log in to your bank through our secure portal. Account verified immediately.

Changing Bank Info

  1. Go to Profile > Payment Methods
  2. Click Add New Account
  3. Verify the new account
  4. Set as primary payment method
  5. Remove old account (optional)
Note
Changes take effect on your next payout. Pending payouts use the original account.

Frequently Asked Questions

Payment timing depends on your payout schedule (weekly, bi-weekly, or monthly) and method. ACH payments arrive 3-4 business days after processing; wire transfers are same-day (if requested before 2 PM ET); paper checks take 5-7 business days. Your specific schedule is determined by your contract terms.
Payouts may be pending for several reasons: bank holidays (1-2 day delay), pending identity verification, large amount review, or requests submitted after Friday 2 PM ET. Check your Dashboard > Earnings > Payout History for specific status details. Contact support if pending for more than 3 business days.
For urgent needs, you can request a wire transfer ($25 fee) for same-day processing if submitted before 2 PM ET. Go to Dashboard > Earnings > Request Payout and select "Wire Transfer" as your method. For expedited ACH processing ($10 fee), contact your Account Manager.
Yes, you can add multiple bank accounts. Set one as your primary (default) payout destination. You can select a different account when requesting manual payouts. To add accounts, go to Profile > Payment Methods > Add Bank Account.
Your payout may be reduced by: payout method fees (wire $25, check $5), tax withholding (if applicable), expense deductions, or adjustments from previous periods. Check your earnings statement in Dashboard > Earnings for itemized details.
If your bank rejects a payout: you'll receive a notification email, a $15 returned payment fee applies, update your banking information in Profile > Payment Methods, then request the payout again. Common rejection reasons include incorrect account numbers or closed accounts.
Minimum amounts vary by method: ACH (Direct Deposit) is $25, Wire Transfer is $500, and Paper Check is $100. If your earnings don't meet the minimum, the balance carries forward to the next period. No earnings are ever lost.

Questions about your payouts?

Contact Support