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Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants as they apply. Browse a topic below, or contact support for anything not covered here.

Availability Settings

Your Availability

Your availability tells customers whether you can take work now.

One Switch

Turn on I am available for work when you can take work, and turn it off when you cannot. A switch you turned on counts for 7 days: turn it on again each week you are still available.

Where It Shows

On every list page, boosted professionals come first, then professionals marked available, then the most reviewed, then the most recently updated. Professionals who are not marked available are still listed on the professionals page; the map shows only professionals marked available (or boosted).

Setting Your Availability

  1. Go to your Profile
  2. Turn I am available for work on or off
  3. The change saves as you make it

Work Preferences

In addition to availability, set:

Willing to Travel

  • Yes / No
  • Travel radius preference

Willing to Relocate

  • Yes / No
  • Preferred locations

Weekend Work

  • Yes / No
  • Affects matching for urgent projects

Emergency Service

  • Yes / No
  • For last-minute opportunities

Best Practices

  • Update regularly - Keep status current
  • Be honest - Don't say "available now" if you're not
  • Plan ahead - Update when projects are ending

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