Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Availability Settings

Your Availability Status

Your availability tells customers when you can start new work.

Status Options

Available Now

  • You can start immediately
  • Appears at top of search results
  • Indicated by green badge

2 Weeks Notice

  • Currently employed
  • Can start in 2 weeks
  • Yellow status indicator

1 Month Notice

  • Longer lead time needed
  • For those with existing commitments

Not Available

  • Not looking for new work
  • Profile hidden from search
  • Existing contracts unaffected

Setting Your Availability

  1. Go to Profile
  2. Find the Availability toggle
  3. Select your status
  4. Changes save automatically

Work Preferences

In addition to availability, set:

Willing to Travel

  • Yes / No
  • Travel radius preference

Willing to Relocate

  • Yes / No
  • Preferred locations

Weekend Work

  • Yes / No
  • Affects matching for urgent projects

Emergency Service

  • Yes / No
  • For last-minute opportunities

Best Practices

  • Update regularly - Keep status current
  • Be honest - Don't say "available now" if you're not
  • Plan ahead - Update when projects are ending

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