Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Setting Up Your Bank Account

Bank Account Setup

Set up your bank account to receive direct deposit payments.

Adding a Bank Account

  1. Go to Profile > Payment Methods
  2. Click Add Bank Account
  3. Enter your banking information:
Field
Description
Where to Find
Account holder name
Name on bank account
Must match exactly
Routing number
9-digit bank identifier
Bottom of check or bank app
Account number
Your account number
Bottom of check or bank app
Account type
Checking or Savings
Your bank statement
  1. Click Save
  2. Verify your account (see below)

Account Verification

For security, new bank accounts require verification:

Method 1: Micro-deposits (2-3 days)

  1. We send two small deposits (under $1 each)
  2. Check your bank statement
  3. Enter the exact amounts to verify
  4. Account is now verified

Method 2: Instant Verification (recommended)

  1. Click Verify Instantly
  2. Log in to your bank through secure portal
  3. Account verified immediately

Updating Bank Information

To change your bank account:

  1. Go to Profile > Payment Methods
  2. Click Add New Account
  3. Verify the new account
  4. Set as primary payment method
  5. Remove old account (optional)

Note: Changes take effect on next payout. Pending payouts use the original account.

Security Best Practices

  • Never share your banking credentials
  • Verify you're on automateamerica.com before entering info
  • Enable two-factor authentication on your account
  • Review payout history regularly for unauthorized activity

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