Automate America Help Center

Question 1

How do I create an account on Automate America?

Accepted Answer

Click Sign Up in the top right corner and enter your name, email, phone number and a password, then the six-digit code we send you. There is one account type for everyone — the same account can post work and apply to it. Complete your profile with your skills, experience, and rate to get matched with opportunities.

Question 2

What is the difference between White Glove and Standard contracts?

Accepted Answer

A White Glove contract is run and paid through Automate America: Automate America invoices the customer for the approved hours and pays the professional on the net terms the customer set for the contract. On a Standard contract the agreement is between the customer and the professional, and the customer pays the professional directly.

Question 3

When do contractors get paid?

Accepted Answer

Each contract pays on the net terms the customer set when posting it (for example Net 30), shown on the contract. On White Glove contracts, Automate America pays you by direct deposit on those terms.

Question 4

How much does it cost to post a job on Automate America?

Accepted Answer

Creating job posts, updates, and listings is completely FREE. You only pay if you choose to boost your listing for increased visibility, priced by the week and shown before you pay. Standard contracts carry no Automate America fee when you hire, and White Glove contracts add no fee either: you pay the rate you enter.

Question 5

How do I submit expenses for reimbursement?

Accepted Answer

Go to Dashboard > Expenses and click New Expense Report. Upload receipts, categorize expenses, and submit for approval. The customer who posted the contract (or Automate America) approves or rejects the report, and approved expenses are paid on the net terms the customer set for the contract.

Question 6

What is a boosted listing?

Accepted Answer

Boosting raises your listing's placement in the feed and in listings, priced by the week; boosted items are labelled Sponsored. A boost is paid once at checkout, never renews by itself, and does not guarantee a position, views or applications.

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