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Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Expense Categories Explained

Expense Categories

Understanding expense categories helps ensure your submissions are approved quickly.

Travel Expenses

Costs related to traveling for work:

Expense Type
Reimbursable
Details
Mileage
Yes
$0.67 per mile (IRS standard rate 2026)
Airfare
Yes
Economy class; business class requires pre-approval
Rental car
Yes
Standard class; upgrades require pre-approval
Rideshare/Taxi
Yes
When personal vehicle not practical
Parking
Yes
Must be work-related
Tolls
Yes
Must be work-related travel
Public transit
Yes
Bus, train, subway fares

Lodging

Hotel and accommodation expenses:

  • Allowed: Hotels, motels for overnight work travel
  • Daily limit: $200/night (varies by location)
  • Receipts required: Itemized hotel folio showing room rate
  • Not allowed: Personal mini-bar, movies, room upgrades

Meals

Food expenses during work travel:

Meal
Daily Limit
Breakfast
$15
Lunch
$25
Dinner
$40
**Daily Total**
**$80**

Notes:

  • Alcohol is not reimbursable
  • Tips are included in meal limits (up to 20%)
  • Client meals may have different limits per contract

Equipment & Tools

Work-related equipment purchases:

  • Pre-approval required for items over $100
  • Must be necessary for contract work
  • Receipts must itemize each item
  • May need to return equipment at contract end

Materials & Supplies

Consumable work materials:

  • Project-specific materials
  • Office supplies
  • Safety equipment
  • Shipping/postage for work items

Professional Development

Education and training expenses:

  • Certifications (if contract-required)
  • Training courses (pre-approved)
  • Professional memberships
  • Technical books/resources

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