Understanding the Application Process

The Application Journey

Here's what happens after you click "Apply."

Application Statuses

1. Submitted

Your application is received and visible to the customer.

What you can do:

• Wait for customer review
• Update your profile to stay competitive
• Continue applying to other positions

2. Under Review

The customer is actively reviewing applications.

What you can do:

• Respond quickly to any messages
• Keep your availability current

3. Shortlisted

Great news! The customer is interested.

What happens next:

• Customer may request an interview
• You might receive additional questions
• The customer may send you an offer

4. Offer Extended

You've received a contract offer!

The offer includes:

• The hourly rate on the contract
• Start and end dates
• Per diem and travel details (if applicable)
• On a White Glove contract, the Supplier Services Agreement (SSA), shown in full

Your options:

• Accept - On a White Glove contract, accepting the offer is where you accept the SSA
• Decline - Pass on this opportunity

There is no bidding and no negotiating: the rate on the contract is the rate. If you have a question about an offer, message the customer before you accept.

5. Accepted

You've accepted the offer.

Next steps:

• Prepare for your start date
• Review onboarding instructions

6. Rejected

The customer selected another candidate.

Moving forward:

• Don't be discouraged - competition is normal
• Review your profile for improvements
• Apply to more positions

Timeline Expectations

How long each stage takes depends on the customer and the contract. Every status change shows in your Dashboard, so you always know where an application stands.