Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Contract Types Explained

Contract Types on FEED

FEED offers different contract types to meet various needs.

Standard Contracts

"The Basics for Individuals and Organisations"

The most common contract type - you manage the relationship directly.

How It Works

  • Customer posts work request
  • Professional applies
  • Direct negotiation between parties
  • Contract signed on FEED
  • Customer pays professional directly (or through their own payroll)

Fees

  • Small success fee when contract starts
  • Transparent pricing
  • No ongoing management fees

Best For

  • Experienced customers who want direct control
  • Professionals seeking direct relationships
  • Cost-conscious projects
  • Companies with internal recruiting/HR

Boosting Available

Standard contracts can be boosted for $50/week to increase visibility and attract more applicants.

White Glove Contracts

"For Customers Who Want Automate America to Bill Them and Pay the Professionals"

Our premium managed service handles everything for you.

What's Included

  • Dedicated account manager
  • Candidate screening and vetting
  • Interview coordination
  • Contract negotiation support
  • Automate America bills you directly
  • We pay the professionals on your behalf
  • Ongoing support during contract

Fees

  • Percentage-based fee (built into rates)
  • Included in bill rate calculation
  • No surprise costs

Best For

  • First-time customers
  • Urgent hiring needs
  • Complex projects requiring full support
  • Companies without internal recruiting
  • Those who prefer hands-off management

White Glove Badge

White Glove contracts display a special badge, indicating premium managed service.

Anonymous Posting

White Glove contracts are always anonymous - your company name is not shown to professionals until they are hired.

Direct Hire

For permanent employment opportunities.

How It Works

  • Customer posts permanent position
  • Free to post
  • One-time success fee if hired
  • Professional becomes customer's employee

Best For

  • Full-time positions
  • Companies building permanent teams

Choosing the Right Type

Factor
Standard
White Glove
Direct Hire
Speed
Medium
Fast
Varies
Support
Self-service
Full support
Self-service
Cost
Lower
Higher
One-time fee
Best for
Experienced
New customers
Permanent roles

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