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Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Contract Types Explained

Contract Types on Automate America

Automate America offers different contract types to meet various needs.

Standard Contracts

<strong>"The Basics for Individuals and Organisations"</strong>

The most common contract type - you manage the relationship directly.

How It Works

  • Customer posts work request
  • Professional applies
  • Direct negotiation between parties
  • Contract signed on Automate America
  • Customer pays professional directly (or through their own payroll)

Fees

  • Small success fee when contract starts
  • Transparent pricing
  • No ongoing management fees

Best For

  • Experienced customers who want direct control
  • Professionals seeking direct relationships
  • Cost-conscious projects
  • Companies with internal recruiting/HR

Boosting Available

Standard contracts can be <strong>boosted for $50/week</strong> to increase visibility and attract more applicants.

White Glove Contracts

<strong>"For Customers Who Want Automate America to Bill Them and Pay the Professionals"</strong>

Our premium managed service handles everything for you.

What's Included

  • Dedicated account manager
  • Candidate screening and vetting
  • Interview coordination
  • Contract negotiation support
  • Automate America bills you directly
  • We pay the professionals on your behalf
  • Ongoing support during contract

Fees

  • Percentage-based fee (built into rates)
  • Included in bill rate calculation
  • No surprise costs

Best For

  • First-time customers
  • Urgent hiring needs
  • Complex projects requiring full support
  • Companies without internal recruiting
  • Those who prefer hands-off management

White Glove Badge

White Glove contracts display a special badge, indicating premium managed service.

Anonymous Posting

White Glove contracts are <strong>always anonymous</strong> - your company name is not shown to professionals until they are hired.

Direct Hire

For permanent employment opportunities.

How It Works

  • Customer posts permanent position
  • Free to post
  • One-time success fee if hired
  • Professional becomes customer's employee

Best For

  • Full-time positions
  • Companies building permanent teams

Choosing the Right Type

Factor
Standard
White Glove
Direct Hire
Speed
Medium
Fast
Varies
Support
Self-service
Full support
Self-service
Cost
Lower
Higher
One-time fee
Best for
Experienced
New customers
Permanent roles

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