Quick Answer

How does the Automate America Help Center work?

The Automate America Help Center answers common questions about using the marketplace — creating an account, posting or applying to contracts, timesheets, expenses, payouts, and White Glove managed service. Posting work and creating a profile are free, and you see qualified applicants within minutes of posting. Browse a topic below, or contact support for anything not covered here.

Guide for Professionals

Welcome to FEED

FEED connects automation professionals with customers who need their expertise. Whether you're a PLC programmer, robot technician, controls engineer, or automation specialist, FEED helps you find contracts, manage your work, and grow your career.

Getting Started

Follow these steps to begin finding work on FEED:

Step 1: Create Your Account

  1. Visit automateamerica.com
  2. Click Sign Up
  3. Enter your email and create a password
  4. Verify your email address

Step 2: Complete Your Profile

A complete profile is essential. Include:

  • Professional photo — Clear headshot with neutral background
  • Headline — Your specialty (e.g., "Senior Fanuc Robot Programmer")
  • Location — City and state where you're based
  • Skills — Manufacturers, software, and technologies you know
  • Experience — Past employers and projects
  • Certifications — Relevant training and credentials
  • Hourly Rate — Your desired base rate
Profile Tip
Profiles with professional photos and complete skill listings get 3x more views from customers. Rate each skill honestly — it helps customers find the right match.

Step 3: Set Your Availability

Let customers know when you can start:

StatusMeaning
Available NowReady to start immediately (green badge)
2 Weeks NoticeCurrently employed, can start in 2 weeks
1 Month NoticeLonger lead time needed
Not AvailableProfile hidden from search

Finding Work

Browsing the Feed

The Feed is your main source for finding contracts:

  1. Navigate to the Feed (home page)
  2. Scroll through available contract cards
  3. Click any card to view full details
  4. Use filters to narrow by location, skills, duration, and rate

Applying to Contracts

  1. Click on a contract that matches your skills
  2. Review all requirements carefully
  3. Click Apply Now
  4. Write a personalized message (optional but recommended)
  5. Confirm your application

Application Tips

  • Personalize your message — Reference specific requirements
  • Highlight relevant experience — Mention similar past projects
  • Be responsive — Check messages frequently
  • Keep applying — Don't put all eggs in one basket

Working on Contracts

After You're Hired

  1. Sign Documents — Review and sign MSA and SSA
  2. Prepare for Start — Review onboarding instructions
  3. Report to Work — Show up ready on your start date
  4. Track Hours — Log your time daily
  5. Submit Timesheets — Submit weekly by Monday deadline

Weekly Timesheet Process

Timesheets are how you get paid:

  1. Go to Dashboard → Timesheets
  2. Click New Timesheet or select current week
  3. Enter hours for each day worked
  4. Add any overtime hours separately
  5. Attach receipts for expenses (if applicable)
  6. Submit by Monday at 11:59 PM
Important
Late timesheets delay your payment. Enter hours daily rather than waiting until the end of the week — it's easier to remember and more accurate.

Getting Paid

Payment Flow

  1. You submit timesheet (weekly)
  2. Customer approves (1-3 business days)
  3. Invoice generated (automatic)
  4. Customer pays (Net-15 or Net-30)
  5. You receive payment (direct deposit)

Payment Methods

MethodFeeSpeed
ACH Direct DepositFree2-3 business days
Wire Transfer$25Same day (before 2 PM ET)
Paper Check$55-7 business days

Building Your Career

Tips for Success

  • Keep skills updated — Add new certifications and training
  • Maintain availability — Update status when projects end
  • Build relationships — Great work leads to extensions and referrals
  • Collect reviews — Ask satisfied customers for feedback
  • Stay professional — Communication and reliability matter

Growing Your Rate

Increase your earning potential by:

  • Building a strong portfolio of completed contracts
  • Earning positive reviews from customers
  • Adding certifications for in-demand skills
  • Developing expertise in rare/specialized areas
  • Being willing to travel or take short-notice assignments
Rate Guidance
Many successful professionals start with competitive rates to build reviews, then increase over time. A strong reputation allows you to command higher rates.

Frequently Asked Questions

Create an account, complete your profile with skills, experience, and certifications, set your hourly rate, and toggle your availability to "Available for Work." A complete profile gets 3x more views from customers.
Robot programming (Fanuc, ABB, KUKA, Universal Robots), PLC programming (Allen-Bradley, Siemens), HMI/SCADA (Ignition, FactoryTalk), and vision systems (Cognex, Keyence) are highly sought after. Multi-platform expertise increases your opportunities.
Research market rates for your skills and location. Entry level: $35-55/hr, Mid level: $55-85/hr, Senior: $85-125+/hr, Specialist/Expert: $100-175+/hr. Consider starting competitive to build reviews, then increase as you establish reputation.
It depends on your skills, location, and availability. Complete profiles with in-demand skills often receive inquiries within days. Keep your availability current and apply to contracts that match your expertise for faster results.
Requirements vary by contract. Many customers require general liability insurance ($1M+ coverage). White Glove contracts may provide guidance on insurance requirements. Check each contract's requirements before applying.
Some contracts offer remote work, but most automation work requires on-site presence. Use the location filter to find "Remote" opportunities. Indicate your willingness to travel in your profile settings.
Review your SSA for termination terms (usually 2 weeks notice). Contact your Account Manager to discuss options. Ending contracts professionally protects your platform reputation and future opportunities.

Need help getting started?

Contact Support