How do I create an account on FEED?

Click Sign Up in the top right corner. You can register as a Professional (contractor) or Customer (hiring company). Complete your profile with your skills, experience, and rate to get matched with opportunities.

What is the difference between White Glove and Standard contracts?

White Glove contracts include full HR/payroll services where Automate America handles billing and pays professionals directly. Standard contracts are direct relationships with our platform facilitating the connection and you manage payments directly.

When do contractors get paid?

Payment timing depends on contract terms (Net-15 or Net-30). For White Glove contracts, once your timesheet is approved and the customer pays, funds are deposited to your bank account within 2-3 business days.

How much does it cost to post a job on FEED?

Creating job posts, updates, and listings is completely FREE. You only pay if you choose to boost your listing for $50/week for increased visibility. White Glove contracts have fees built into the bill rate.

How do I submit expenses for reimbursement?

Go to Dashboard > Expenses and click New Expense Report. Upload receipts, categorize expenses, and submit for approval. Approved expenses are included in your next scheduled payment.

What is a boosted listing?

Boosting increases your listing visibility for $50/week. Boosted listings appear at the top of search results with a Boosted badge, helping you find qualified candidates faster.

Account Settings

Account Management•Updated January 18, 2026

Profile Settings

Your profile is how customers and other professionals see you on the platform. Keep it current to maximize your opportunities.

Editing Your Profile

Navigate to Profile from the top navigation
Click Edit Profile
Update your information:
- Name and contact details
- Profile photo
- Headline and bio
- Skills and certifications
- Work experience
- Hourly rate and availability
Click Save Changes

Profile Photo Guidelines

Format: JPG, PNG, or GIF
Size: At least 200x200 pixels
Content: Professional headshot with clear face
Alternative: Choose from our default avatars

Pro Tip

Profiles with professional photos get 3x more views from customers. Use good lighting and a neutral background.

Password Changes

Changing Your Password

Go to Settings → Security → Password
Enter your current password
Enter your new password (twice to confirm)
Click Update Password

Password Requirements

Minimum 8 characters
At least one uppercase letter
At least one lowercase letter
At least one number
At least one special character (!@#$%^&*)

Forgot Your Password?

Click Forgot Password on the login page
Enter your email address
Check your email for a reset link (expires in 24 hours)
Click the link and create a new password

Security Reminder

Never share your password with anyone. Automate America staff will never ask for your password. If you receive such a request, it's a scam — report it immediately.

Two-Factor Authentication (2FA)

Two-factor authentication adds an extra layer of security to your account. Even if someone gets your password, they can't log in without the second factor.

Setting Up 2FA

Go to Settings → Security → Two-Factor Authentication
Click Enable 2FA
Choose your method:
- Authenticator App — Google Authenticator, Authy, or similar
- SMS — Text message codes to your phone
Follow the setup instructions
Save your backup codes somewhere safe

Authenticator App Setup

Download an authenticator app (Google Authenticator, Authy, Microsoft Authenticator)
Scan the QR code shown on screen
Enter the 6-digit code from the app
Save your backup codes

Backup Codes

When you enable 2FA, you'll receive backup codes. These are one-time-use codes for emergencies:

Store them in a safe place (password manager, secure document)
Each code can only be used once
Use them if you lose access to your 2FA method
Generate new codes from Settings if you run out

Notification Preferences

Control how and when you receive updates from Automate America.

Email Notifications

Go to Settings → Notifications → Email to control:

New Contract Matches — Contracts matching your skills
Application Updates — Status changes on your applications
Messages — When someone sends you a message
Timesheet Reminders — Weekly submission reminders
Payment Notifications — Invoice and payment updates
Platform News — Feature updates and announcements

Push Notifications

If you've added FEED to your home screen, you can enable push notifications:

Real-time alerts for messages
Urgent contract opportunities
Timesheet approval updates

Email Digest Option

Instead of individual emails, receive a summary:

Daily Digest — One email per day with all updates
Weekly Digest — One email per week with summary
Off — No digest emails

Privacy Settings

Control who can see your information and how your data is used.

Profile Visibility

Setting	What It Controls
Public Profile	Whether your profile is visible to all users
Search Visibility	Whether you appear in customer searches
Contact Info	Who can see your phone/email
Rate Visibility	Whether your hourly rate is shown
Activity Status	Whether to show "Online" indicator

Data and Analytics

Control how we use your data for improvements:

Usage Analytics — Help us improve the platform
Personalization — Better contract recommendations
Marketing — Promotional communications

Account Deletion

If you need to close your account, we'll miss you. Here's how the process works.

Before You Delete

Complete or terminate all active contracts
Ensure all pending payments are processed
Download any tax documents you need
Export your data if desired

Deletion Process

Go to Settings → Account → Delete Account
Enter your password to confirm identity
Select a reason for leaving (helps us improve)
Confirm deletion request
Wait for the 30-day processing period

What Happens After Deletion

Data Type	What Happens
Profile information	Permanently deleted
Messages	Anonymized (other party sees "Deleted User")
Contract history	Retained for 7 years (legal requirement)
Tax documents	Retained for 7 years (IRS requirement)
Payment records	Retained for 7 years (legal requirement)

Recovery Window

You have 7 days to cancel your deletion request. Simply log in during this period and click "Cancel Deletion" to restore your account.

Consider Alternatives

Instead of deleting, you can set your availability to "Not Available" and disable notifications. This keeps your history intact if you want to return later.

Frequently Asked Questions

Click "Forgot Password" on the login page, enter your email address, and we'll send you a reset link. The link expires after 24 hours. If you don't receive the email, check your spam folder or contact support.

Yes. Go to Settings → Account → Email. Enter your new email address and current password to confirm. You'll receive a verification email at the new address. Click the link to confirm the change. Until verified, your old email remains active.

Go to Settings → Security → Two-Factor Authentication. You can choose SMS verification (text message codes) or an authenticator app (Google Authenticator, Authy). We recommend using an authenticator app for better security.

Deleting your account removes your profile from search results and disables login. We retain payment records, contracts, and tax documents as required by law. Active contracts must be completed or terminated before deletion. The process takes 30 days with a 7-day recovery window.

Go to Settings → Privacy. You can control: profile visibility (public/private), whether you appear in search results, contact information visibility, and work history visibility. Note: Some information must be visible to customers when you apply to contracts.

Go to Settings → Notifications → Email. You can turn off individual notification types (new contracts, messages, application updates) or use the "Email Digest" option to receive a daily/weekly summary instead of real-time emails.

No, each person should have only one account. Multiple accounts violate our terms of service and may result in suspension. If you have both professional and customer needs, you can add multiple roles to a single account.

Need help with your account?

Contact Support