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About
Quality Assurance/ Process Improvement
woodhaven, mi, United States
professional seeking new challenges, while providing cost-effective solutions aimed at increasing productivity andprofitability for both client and program. Capable of providing valuable knowledge with wide-ranging automotive background including Dealer Service, Part Production, Sales, and Call Center Management.Trained and implemented Lean Six Sigma business processes. Most recently with a 6 week long customer sort. Experience in employee & program management. Embrace new projects and shines when faced with challenges. Takes great pride in personal efficiency, always looking for a better, timely process to complete projects. Thrives atpublic-speaking opportunities
Programming / Technical Skills
Allen Bradley / Rockwell
General
SQL
General
AutoCAD
AutoCAD
Microsoft Office Suite
Excel
Professional Competencies
Process Improvement
Management
Skilled Trades
Process Improvement
Client Relations
Applications
Training
Occupations
Sales Management
liaison
Industries
Landscaping
Shipping
Work Experience
Faurecia/ Forvia & Fisher Dynamics -
Resident Engineer/ Quality Liaison
24 Years 2 months (Sep 2001 - Present)
GM Synergy Program
Fostered healthy business relationship between customer and "downstream" customers. - Identifying root cause, ensuring proper processes followed pre/ post clean point - Conducted 34 customer sorts - Manage workflow with temporary workers at 2 different sites - Schedule arrival/ departure time of part shipments - Calculate labor estimates on each sort for customer - Conducted a successful CSL-2 37,000 part sort March thru April. Directing 9 temporary workers between 2 shifts to meet customer's deadline on time - Driving good communication between customer and their customers - Visiting numerous locations regionally to correct any issues, apply retrofits, inspect suspect parts - 18 months experience on all things related to Faurecia seat rails/ tracks/ recliners & frames
Norplas Industries - Detroit, MI
Quality Assurance Liaison
3 Years 2 months (Aug 2018 - Sep 2021)
Solely responsible for supplier & client relations and communication during first shift. My overall goal each day is to ensure quality processes have been followed, and to proactively investigate potential issues and present solutions to prevent future issues. Recognizing what is a trend and properly relaying that information up-stream, and also keeping a healthy balance between labor usage and problem solving
Education, Certificates And Training
IBM
Macomb Community College - Warren, MI
Associates in Business (Associates in Business),
Tools, Machines And Equipment Competencies
Facilities I Have Worked At
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Public Documents
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